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QFloors highlights new partnerships, products and features during conference

CHR_6308Cozumel, Mexico—QFloors explored new partnerships, products and features during its 2017 “Dive Deeper” Users Conference, held on the Norwegian Escape, Nov 4-11. The 61 attendees participated in business and software training, collaboration and roundtable discussions during the days at sea.

At the conference Chad Ogden, QFloors president, announced a new partnership with Measure Square. “Partnering together, we’re able to create the strongest combination of estimation and business management software in the flooring industry.”

A great deal of buzz revolved around the new browser-based cloud software product, QPro POS+. Attendees were given a log in and invited to familiarize themselves with it. Ogden explained they would be able to see updates in real time as programmers continue to add to the browser-based cloud software product. The introduction of the new QFloors Mobile Suite was also met with enthusiasm by attendees. With new and better mobile technology, flooring dealers can now take care of everything from A to Z on an iPad or tablet computer, all before stepping away from the customer’s living room.

Trent Ogden, QFloors CFO, provided in-depth business training for attendees. “‘Dive Deeper’ is the perfect theme for this conference,” he explained, “because this is not just a high level “click here to do this” type of software training. We’re not just showing how to access important numbers and reports through QFloors, we’re teaching them how to evaluate and use those numbers to make the very best decisions for their business.”

In forum discussions, QFloors customers Jennifer Schmidt, Greg Besteman and Rex Fabrizio shared their experiences with topics such as utilizing B2B, wisely taking advantage of opportunities to distinguish your company and how using credit card tokenization can be a game changer when it comes to receivables.

The conference concluded with Chad Ogden leading a roundtable discussion on features attendees would most like to see added to the legacy QFloors software.

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RFMS biennial user conference draws record turnout

May 22/29, 2017: Volume 31, Issue 25

 

Screen Shot 2017-05-30 at 11.28.38 AMBirmingham, Ala.—RFMS, developer of business management software for the flooring industry, held its biennial user conference here earlier this month. The two-day event drew a record turnout for an RFMS event with over 250 users from more than 115 companies traveling from the U.S., Canada and even New Zealand.

Owners, managers and users learned about software developments, collaborated with industry peers and strategized with RFMS staff. All 82 RFMS staff members were present to meet and network with the attendees. “Our client base attendees represented billions of dollars in business revenue, including some of the largest and most successful dealers around,” said Dave Dumoulin, director of sales.

Themed “Discover the Possibilities of 2017,” the meeting was designed to inspire users through community engagement and software training. “We consistently introduce many system enhancements per year influenced by industry trends and customer feedback,” said Terry Wheat, president of RFMS. “This conference offers opportunities for users to discover why the new features were developed and how they can be implemented to add real, tangible value to their company.”

This year marks the first time RFMS has offered an off-site training event with an actual “hands-on” opportunity. At any given point over the two-day conference, up to 100 users were logged into their own private “cloud” and received instructor-led training using their own computer. “This is the first time of which I am aware that such a large group was able to learn in a hands-on setting,” Wheat said. “We work with a third-party data hosting company that created a hosted cloud right inside the hotel without the use of the Internet. It was absolutely amazing to see technology be deployed in this way.”

Rocky Pack, COO of Floors LLC, said that while it is always a difficult decision to commit several days for staff members to attend an event like the RFMS user conference, he said the event was well worth it. “I cannot overstate the value of the time spent, after hours, networking with the RFMS staff and with other dealers. Being able to include other users and trainers and programmers in a common conversation allowed for several obstacles to be overcome quickly as well as the long-term advantages of building the relationships.”

Features of the user conference included:

  • Hands-on training: 30 sessions covering the best business practices for commercial, retail, builder, multifamily and measure software.
  • Owner sessions: Two days of various management/owner topics such as financial benchmarking, mobile applications, ecommerce in the flooring industry, new features and reporting.
  • Mystery interactive dinner theater: Participants (users and RFMS staff) worked in teams to solve puzzles and participate in challenges to discover what or who killed President Zachary Taylor.
  • Pre-event reception: Tuesday night kicked off with a welcome reception for everyone and complimentary technical assistance was provided for hands-on students.

Following the user conference, the entire RFMS staff enjoyed a day of team building activities, donating 11 bikes to the Ronald McDonald House in Birmingham and finishing off with a family night dinner and entertainment.

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RFMS annual User Conference to be held before Surfaces

Tuscaloosa, Ala — Resource & Financial Management Systems, (RFMS, Inc.) providing business management software and services for floor covering operations, is holding its annual User Conference in Las Vegas at the Mandalay Bay Hotel & Casino on Monday, January 23, 2012. Continue reading RFMS annual User Conference to be held before Surfaces