CHARLOTTESVILLE, VA.—Standing out and being among the best is a given for success, but when you do business in a community recently ranked the best place to live in the United States, you truly need to do be the best there is. So is the case for Carpet Plus, a single store operation owned by Duane Cassis and his wife, Cindy Adams. Their dedication to being the best flooring store possible earned them the Gold Standard Award for excellence in retailing from the World Floor Covering Association (WFCA).
WFCA established the award last year to annually recognize one of its members for doing business in an exemplary fashion, and sets a gold standard for other flooring retailers to emulate. Ike Gulesserian of San Leandro, Calif., was the winner of the first Gold Standard Retailer award. Continue reading WFCA Gold Standard: Virginia dealer credits teamwork, education, dedication to customers, community