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Resilient: Rigid core continues to set new standards

April 2/9, 2018: Volume 33, Issue 21

By Ken Ryan

 

Even seasoned flooring executives are stunned at the growth of the rigid core subsegment that burst onto the scene less than two years ago and has morphed into a super cell of flooring.

Jimmy Tuley, vice president, residential resilient business, Mannington, just returned from Domotex Asia where he saw scores of new entries. “We saw combinations of wood on rigid core; some with mineral core to give it different properties... there is a lot of innovation happening. The pace of change right now is just amazing, unbelievable really.”

Jeff Francis, resilient category manager, Shaw Industries, and a 14-year industry veteran, added, “The rate of change in resilient rigid core is so significant it is challenging just to stay ahead of the pace. Based on the velocity of growth, I don’t see it receding at all.”

Francis said he sees rigid core continuing to take market share from soft surface as well as hard surface—laminate, wood and even glue-down LVT. “We see growth accelerating, and in the next 12-24 months, even as fast as the innovation is coming, we see more of it.”

David Sheehan, senior vice president, product management, Mohawk resilient, said he has been “astounded” by the growth of rigid vinyl. “It is definitely a product that has become the darling of the industry. Just as LVT in general was the go-to product for RSAs and dealers, rigid has become that go-to product.”

Rigid core, or SPC (solid polymer core), is made of a composite core construction, a step up from solid LVT, with a higher filler content and higher density without any foaming agent creating air bubbles in the core. The result is a thinner, harder and stiffer plank. Rigid core products are primarily suitable where higher indentation resistance is required and extensive exposure to sunlight/heat can occur.

This broad definition does not stop flooring companies from putting their own marketing spin on their iterations.

Following is a look at some of the newest offerings in rigid core flooring.


Armstrong
Rigid Core Vantage from Armstrong Flooring includes such features as registered embossing in elongated 9 x 60 and 7 x 60 planks and accentuated painted bevels. The line comes with a commercial-specified 20-mil wear layer and urethane coating, and is noted for its dent resistance thanks to a solid polymer core. Vantage is supported by a premium natural cork underlayment for reduced sound transmission. Armstrong said installing Rigid Core Vantage has been made easier with a new drop-lock system. It has been tested for use in fully enclosed three-season rooms where the expected post-installation temperature range falls between 32°F and 100°F. Rigid Core Vantage will be available to retailers in June.

CFL/FirmFit
FirmFit XXL boasts long and wide planks featuring synchronized embossed-in-register technology. “FirmFit was one of the first to launch long and wide rigid core planks that feature an extremely realistic embossed and register synchronized texture in a large way,” said Thomas Baert, CFL president. “The rigid core category is moving forward extremely fast and improving style and designs, which is bringing the category closer to real wood looks and textures. FirmFit XXL is the next step.”

FirmFit XXL, which will be in stores early summer, is backed by warranties on performance on massive installation surfaces without use of transition moldings. It is dent resistant and sun proof.

Congoleum
Triversa’s triple-layer construction delivers exceptional durability with a 20-mil wear layer, stability through a waterproof rigid core and versatility with cork backing for sound mitigation. A SmartLock clic system allows for easy floating installations. Triversa ID offers extensive design options, including mixed-width woods, longer planks, enhanced edge treatments and tile visuals.

Dixie Group
Dixie is one of the newest entrants into the rigid core space but is determined to make a lasting impression, according to Dan Phelan, vice president of marketing and hard surfaces. For 2018, the Dixie Home and Masland brands are coming out with 16 new offerings, all Stainmaster PetProtect with action traction. “We are filling in some gaps in colorations,” Phelan said. “We have fashion-forward colors in gray and taupe, and we are now adding heavier distressed looks.” New size options in Dixie Home (7 x 60) and Masland (5 x 60) are in addition to a 9 x 60 offered by both. Masland’s Big Sky line offers a 28-mil wear layer.

What’s different here is the company’s path to market is through limited retail distribution. As Phelan explained, “Do you want to enter the market for the sake of entering, or do you want to enter with something special? Stainmaster adds to our position in the marketplace. It’s working for us, and our limited distribution model is very powerful. We’re off to a really good start.”

EarthWerks
Noble Classic Plus SPC from EarthWerks boasts an array of high-dimension oak patterns with EIR. The assortment comes in 8 x 48 planks as well as a 9.5 x 60 tile for an even more dramatic appearance—each with cushion backing.

For customers looking for a glue-down application, these same designs and sizes are also available in a 3mm x 20 mil dry back version called Wood Classic II.

Inhaus
Sono is Inhaus’ latest innovation in waterproof dimensionally stable flooring. The German-made product comes with proprietary technology and features high-definition digital printing. The printing process enables vastly improved color variations and a 5% plank repeat, the company said, resulting in a uniquely appealing installation. The core is highly resistant to heat and cold, is waterproof and has an angle fold locking system for ease of installation. The patented ceramic composite core is free of PVCs, formaldehyde and all other additives.

IVC
Urbane, which will be launched in the second quarter through distribution, will be part of IVC’s rebranded Waterproof Solutions display, which replaces Moduleo. Sheehan explained the company is trying to communicate the inherent waterproof nature of the offerings with the three-product display that also includes Horizon and Embellish. Described as a classic flexible offering, Horizon is a 20 mil, 4.5mm construction available in click and glue down. The trade up is Embellish, a flexible LVT that Sheehan called a very significant offering. “We’re not labeling the products, we’re creating a good/better/best trade-up story,” he said.

Urbane is a rigid offering that IVC expects will drive a lot of traffic and enthusiasm. Glass is used to make the product more dimensionally stable. All three products are suitable for three-season rooms capable of handling extreme temperatures.

Mannington
Tuley said he sees the WPC and SPC segments “splitting” as new technologies emerge to create separation. AduraMax Prime is an SPC targeted at the builder/multifamily segment. AduraMax Apex offers a long and wide plank and is embossed with a painted bevel. Mannington also plans to launch Adura Rigid, an SPC with pad attached. “For the most part, these products are variations or improvements on LVT to solve very particular problems,” Tuley said.

Marquis
Marquis’ newest rigid core product offering, Geneva, provides a print with great color movement and depth. Featuring multi-width look patterns representing a new urban twist to a rustic look, Geneva comes in a 7 x 48 board with a 4mm SPC core and 20 mil ceramic bead wear layer finished with a 1.5mm closed-cell IXPE attached cushion.

Metroflor
Engage Inception, Metroflor’s new SPC product, expands the company’s portfolio of LVT flooring solutions that address all relevant categories—glue down and a variety of floating platforms such as Grip-Strip (Konecto), Solid Vinyl Clic (Engage), WPC (Engage Genesis) and now SPC (Engage Inception).

The new Engage Inception line is intended to serve as an entry-level, SPC product suitable for multifamily, residential and commercial environments dependent on the wear layer chosen. It is stiffer and denser than WPC, offering favorable dimensional stability characteristics, thereby enabling greater resistance to temperature changes and indentations. Beyond improved dent resistance, the premium attached high-density polyethylene foam underlayment provides sound absorption, reduces transmitted sound and foot fatigue and helps to conceal subfloor imperfections.

Mohawk
2018 promises to be a big year for Mohawk in the area of rigid core. Starting with SolidTech, its flagship line with less than one full year in the market, Mohawk is readying a slew of new rigid offerings from its U.S. production facility that will be a fully integrated rigid core plant. “Customers are getting in line for this,” Sheehan said. “Mohawk has invested a huge amount of capital toward this category. We feel we have the right products and are positioned well in each of our channels.”

Due out soon is True Design, a collection of neat visuals with features such as EIR, painted bevels and longer planks. Within the collection, Blended Tones boasts a 22-mil wear layer with a painted bevel. “The reason we do embossed in register is not to prove to the market that we can do it, but to make the product look real,” Sheehan explained. “We feel we have done that with the True Design collection.”

Both the second and third quarters will be active for Mohawk as it aggressively expands its rigid portfolio. As Sheehan explained, “If rigid is the fastest growing segment, the only way to keep pace and grow your market share is to aggressively invest in your category. We are going to aggressively expand our offering and grab market share with the right product along with the right visuals and price points.”

Karndean
Korlok Select, the company’s rigid core line, took two years to develop but was worth the wait, according to Emil Mellow, director of public relations. “Everything we put in there is top end.”

Korlok’s rigid core line comes fully equipped with K-Core technology, a pre-attached acoustic underlayment, K-Guard+ surface protection, HoldFast 5G locking mechanism and warranty. Its 9 x 56 plank matches that of other suppliers. “We found that anything longer than that logistically doesn’t work for a couple of reasons,” Mellow stated. “The box size becomes too heavy and unwieldy to handle, the retail shelf bins are not big enough to accommodate the planks, and the installation becomes very difficult. You need two people and that defeats the whole purpose of easy assembly.”

While most companies, including Karndean, attach numerous bells and whistles to their rigid core products, occasionally they dial back the features to hit a desired price point. That was the case with the Reserve line, which comes out in May. It launches with a stacker option or waterfall display for dealers.

Novalis
Its newest rigid core product, Serenbe, is part of the NovaFloor line with high density core (HDC) technology. It has 24 styles in planks and tiles—including a new 12 x 36 tile. Serenbe also features Novalis’ newest advancement in protection, patent-pending NovaShield.

NovaFloor HDC is an extruded solid vinyl that provides all the popular attributes of rigid core: waterproof, dent resistance and ease of installation over common subfloor imperfections. “We equipped it with an attached foam underlayment as a sound barrier and added comfort underfoot,” said Steve Erlich, vice president of sales and marketing. “So, if you’re a dealer, you will want this product line on your retail floor. It’s the whole package.”

Phenix
Bold Statement from Phenix is a Stainmaster PetProtect SPC in seven colors, five planks and two tile options. Velocity is a 9 x 60 SPC rigid core that combines Corex technology with an EVA foam backing to eliminate additional underlayment. “Both products have some unique features and benefits,” said Chris Johnson, senior vice president of sales. “Our Bold Statement is [among] the only PetProtect SPCs on the market. It also has the Stainmaster PetProtect finish, so it provides superior scratch resistance and pet action traction.”

Velocity is a 22-mil product that is extra wide and long but is also available in a 12 x 24 tile. “We have worked hard to develop a rich and diverse color palette for both products, so just about any home can find something within Velocity that fits their space,” Johnson said.

Quick-Step
EnduraTek and EnduraTek Ultra, the company’s newest rigid core offerings, will be sold through distribution. These unique tile visuals are constructed of an internally routed grout line that renders the product incredibly real, according to the company. “It gives the visual appearance of a 12 x 24, when in fact it is a 12 x 48 plank.” EnduraTek Ultra is slated for the second quarter. “We have rigid flowing everywhere,” Sheehan said.

Raskin
Raskin Industries is promoting its eight-layer rigid construction in which each layer is engineered to provide more stability. “It’s the best of both worlds—waterproof rigid with no air or foam, and no adhesives since we fuse the layers as we use heat and pressure,” said Michael Raskin, president. “It’s critical to have multiple layers.”

A new product, Solid Gencore, is made from Raskin’s proprietary acrylic composite structure used as its core layer to provide maximum stability and impact resistance. “Acrylx has no foam or air, making it denser than a WPC-type multilayer product. We use advanced technology-grade resins that are used specifically to provide stability against heat and cold temperatures.”

New to the market is Acrylx Select, available in five colors. The line is meant to be price competitive with the added benefits of soundproof backing and anti-mildew. It is 100% waterproof as well. Lumination Velocity, another new offering, will have 10 colors in a 4mm with a 1mm Gcore backing. This collection will include registered embossing and will be showcased in a new display with large boards. The line consists of stone, multi-plank looks and 60-inch planks. “It’s hard to differentiate, so it’s important to sell the latest and best technology that will stand up to the hype,” Raskin said. “We feel our product construction and ability to design the colors and styles that sell will offer customers the right products.”

Shaw
Shaw Industries is another major mill that has invested heavily in the rigid core business primarily with Floorte.

Floorte Pro, a new tile rigid core product, launched with 20 SKUs. The waterproof, click product features a lacquer bevel. “There is a trend toward smaller grout lines, which we can do with this product,” Francis said. “The response has been great. This opens it up to mud rooms and bathrooms.”

Overall, Floorte Pro offers a diverse portfolio of visuals ranging from hardwood to tile looks. Mineral Mix, for example, strikes a balance between contemporary concrete and linear metal looks for a chic aesthetic. Each tile has visual grout applied for a quick installation that does not require traditional grout. Blue Ridge Pine is a rich heart pine visual that captures the contrast, character and uniqueness found in natural hardwood.

Tarkett
Tarkett’s new ProGen collection is the next generation of rigid core luxury vinyl flooring that provides superior impact and indentation resistance. The product also demonstrates superior durability over traditional WPC, according to the company.

ProGen’s unique compact core design makes installation easy by providing the flexibility to adjust to tight spaces, while maintaining enough rigidity to allow for installation over imperfect subfloors. This new collection has a 20-mil, commercial-grade wear layer and enhanced polyurethane layer that allow ProGen to resist scratches and the rigors of modern life. In addition, its high-density foam backing reduces unwanted noise.

USFloors
Piet Dossche, founder and CEO, said there were 65 Chinese manufacturers exhibiting rigid core products at Domotex Hannover in January, a testament to the incredible momentum of the subcategory. “This is not a fad, this is just the beginning,” he said at a recent symposium. “Composite waterproof flooring will be the high double-digit growth engine in hard surfaces for the next five years.”

To that end, USFloors is striving to keep its market-share-leading position among suppliers. The company launched COREtec Pro Plus in Q4 2017 and COREtec Pro Plus Enhanced in January. Both are of SPC construction. USFloors will introduce COREtec Stone in the summer with upwards of 40 SKUs. “Attention to detail and design is what makes Pro Plus and Pro Plus Enhanced stand out from the crowd,” said Jamann Stepp, director of marketing and product management. COREtec Pro collections include a double extrusion process with a 1mm cork attached pad. Pro Plus Enhanced also incorporates a four-sided enhanced beveled edge for added realism. As for the forthcoming COREtec Stone, attention to detail will again be key. “The decors, including the tech and spec data that is employed in the Pro Plus collections, along with a proprietary protective coating to prevent scratching and abrasion, will set COREtec Stone apart from the rest,” Stepp said. “We see COREtec Stone as tile reinvented.”

Wellmade
Wellmade continues to expand its Nouveax en vogue HDPC vinyl plank collection. The rigid core features Wellmade’s co-extrusion technology and includes standard and wide/long plank options. Wear layers are available in 8-, 12-, and 20-mil options. Wellmade has added new design options for 2018, including character-driven muted gray and brown tones with enhanced texturing on the hardwood side, and contemporary travertine looks in stone. “Dealers have pleased with our competitive pricing, ease of installation and superior overall performance,” said Steve Wagner, director of marketing.

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Rigid core continues to set new standards

April 2/9, 2018: Volume 33, Issue 21

By Ken Ryan

 

Even seasoned flooring executives are stunned at the growth of the rigid core subsegment that burst onto the scene less than two years ago and has morphed into a super cell of flooring.

Jimmy Tuley, vice president, residential resilient business, Mannington, just returned from Domotex Asia where he saw scores of new entries. “We saw combinations of wood on rigid core; some with mineral core to give it different properties… there is a lot of innovation happening. The pace of change right now is just amazing, unbelievable really.”

Jeff Francis, resilient category manager, Shaw Industries, and a 14-year industry veteran, added, “The rate of change in resilient rigid core is so significant it is challenging just to stay ahead of the pace. Based on the velocity of growth, I don’t see it receding at all.”

Francis said he sees rigid core continuing to take market share from soft surface as well as hard surface—laminate, wood and even glue-down LVT. “We see growth accelerating, and in the next 12-24 months, even as fast as the innovation is coming, we see more of it.”

David Sheehan, senior vice president, product management, Mohawk resilient, said he has been “astounded” by the growth of rigid vinyl. “It is definitely a product that has become the darling of the industry. Just as LVT in general was the go-to product for RSAs and dealers, rigid has become that go-to product.”

Rigid core, or SPC (solid polymer core), is made of a composite core construction, a step up from solid LVT, with a higher filler content and higher density without any foaming agent creating air bubbles in the core. The result is a thinner, harder and stiffer plank. Rigid core products are primarily suitable where higher indentation resistance is required and extensive exposure to sunlight/heat can occur.

This broad definition does not stop flooring companies from putting their own marketing spin on their iterations.

Following is a look at some of the newest offerings in rigid core flooring.

Armstrong

Rigid Core Vantage from Armstrong Flooring includes such features as registered embossing in elongated 9 x 60 and 7 x 60 planks and accentuated painted bevels. The line comes with a commercial-specified 20-mil wear layer and urethane coating, and is noted for its dent resistance thanks to a solid polymer core. Vantage is supported by a premium natural cork underlayment for reduced sound transmission. Armstrong said installing Rigid Core Vantage has been made easier with a new drop-lock system. It has been tested for use in fully enclosed three-season rooms where the expected post-installation temperature range falls between 32°F and 100°F. Rigid Core Vantage will be available to retailers in June.

CFL/FirmFit

FirmFit XXL boasts long and wide planks featuring synchronized embossed-in-register technology. “FirmFit was one of the first to launch long and wide rigid core planks that feature an extremely realistic embossed and register synchronized texture in a large way,” said Thomas Baert, CFL president. “The rigid core category is moving forward extremely fast and improving style and designs, which is bringing the category closer to real wood looks and textures. FirmFit XXL is the next step.”

FirmFit XXL, which will be in stores early summer, is backed by warranties on performance on massive installation surfaces without use of transition moldings. It is dent resistant and sun proof.

Congoleum

Triversa’s triple-layer construction delivers exceptional durability with a 20-mil wear layer, stability through a waterproof rigid core and versatility with cork backing for sound mitigation. A SmartLock clic system allows for easy floating installations. Triversa ID offers extensive design options, including mixed-width woods, longer planks, enhanced edge treatments and tile visuals.

Dixie Group

Dixie is one of the newest entrants into the rigid core space but is determined to make a lasting impression, according to Dan Phelan, vice president of marketing and hard surfaces. For 2018, the Dixie Home and Masland brands are coming out with 16 new offerings, all Stainmaster PetProtect with action traction. “We are filling in some gaps in colorations,” Phelan said. “We have fashion-forward colors in gray and taupe, and we are now adding heavier distressed looks.” New size options in Dixie Home (7 x 60) and Masland (5 x 60) are in addition to a 9 x 60 offered by both. Masland’s Big Sky line offers a 28-mil wear layer.

What’s different here is the company’s path to market is through limited retail distribution. As Phelan explained, “Do you want to enter the market for the sake of entering, or do you want to enter with something special? Stainmaster adds to our position in the marketplace. It’s working for us, and our limited distribution model is very powerful. We’re off to a really good start.”

EarthWerks

Noble Classic Plus SPC from EarthWerks boasts an array of high-dimension oak patterns with EIR. The assortment comes in 8 x 48 planks as well as a 9.5 x 60 tile for an even more dramatic appearance—each with cushion backing.

For customers looking for a glue-down application, these same designs and sizes are also available in a 3mm x 20 mil dry back version called Wood Classic II.

Inhaus

Sono is Inhaus’ latest innovation in waterproof dimensionally stable flooring. The German-made product comes with proprietary technology and features high-definition digital printing. The printing process enables vastly improved color variations and a 5% plank repeat, the company said, resulting in a uniquely appealing installation. The core is highly resistant to heat and cold, is waterproof and has an angle fold locking system for ease of installation. The patented ceramic composite core is free of PVCs, formaldehyde and all other additives.

IVC

Urbane, which will be launched in the second quarter through distribution, will be part of IVC’s rebranded Waterproof Solutions display, which replaces Moduleo. Sheehan explained the company is trying to communicate the inherent waterproof nature of the offerings with the three-product display that also includes Horizon and Embellish. Described as a classic flexible offering, Horizon is a 20 mil, 4.5mm construction available in click and glue down. The trade up is Embellish, a flexible LVT that Sheehan called a very significant offering. “We’re not labeling the products, we’re creating a good/better/best trade-up story,” he said.

Urbane is a rigid offering that IVC expects will drive a lot of traffic and enthusiasm. Glass is used to make the product more dimensionally stable. All three products are suitable for three-season rooms capable of handling extreme temperatures.

Mannington

Tuley said he sees the WPC and SPC segments “splitting” as new technologies emerge to create separation. AduraMax Prime is an SPC targeted at the builder/multifamily segment. AduraMax Apex offers a long and wide plank and is embossed with a painted bevel. Mannington also plans to launch Adura Rigid, an SPC with pad attached. “For the most part, these products are variations or improvements on LVT to solve very particular problems,” Tuley said.

Marquis

Marquis’ newest rigid core product offering, Geneva, provides a print with great color movement and depth. Featuring multi-width look patterns representing a new urban twist to a rustic look, Geneva comes in a 7 x 48 board with a 4mm SPC core and 20 mil ceramic bead wear layer finished with a 1.5mm closed-cell IXPE attached cushion.

Metroflor

Engage Inception, Metroflor’s new SPC product, expands the company’s portfolio of LVT flooring solutions that address all relevant categories—glue down and a variety of floating platforms such as Grip-Strip (Konecto), Solid Vinyl Clic (Engage), WPC (Engage Genesis) and now SPC (Engage Inception).

The new Engage Inception line is intended to serve as an entry-level, SPC product suitable for multifamily, residential and commercial environments dependent on the wear layer chosen. It is stiffer and denser than WPC, offering favorable dimensional stability characteristics, thereby enabling greater resistance to temperature changes and indentations. Beyond improved dent resistance, the premium attached high-density polyethylene foam underlayment provides sound absorption, reduces transmitted sound and foot fatigue and helps to conceal subfloor imperfections.

Mohawk

2018 promises to be a big year for Mohawk in the area of rigid core. Starting with SolidTech, its flagship line with less than one full year in the market, Mohawk is readying a slew of new rigid offerings from its U.S. production facility that will be a fully integrated rigid core plant. “Customers are getting in line for this,” Sheehan said. “Mohawk has invested a huge amount of capital toward this category. We feel we have the right products and are positioned well in each of our channels.”

Due out soon is True Design, a collection of neat visuals with features such as EIR, painted bevels and longer planks. Within the collection, Blended Tones boasts a 22-mil wear layer with a painted bevel. “The reason we do embossed in register is not to prove to the market that we can do it, but to make the product look real,” Sheehan explained. “We feel we have done that with the True Design collection.”

Both the second and third quarters will be active for Mohawk as it aggressively expands its rigid portfolio. As Sheehan explained, “If rigid is the fastest growing segment, the only way to keep pace and grow your market share is to aggressively invest in your category. We are going to aggressively expand our offering and grab market share with the right product along with the right visuals and price points.”

Karndean

Korlok Select, the company’s rigid core line, took two years to develop but was worth the wait, according to Emil Mellow, director of public relations. “Everything we put in there is top end.”

Korlok’s rigid core line comes fully equipped with K-Core technology, a pre-attached acoustic underlayment, K-Guard+ surface protection, HoldFast 5G locking mechanism and warranty. Its 9 x 56 plank matches that of other suppliers. “We found that anything longer than that logistically doesn’t work for a couple of reasons,” Mellow stated. “The box size becomes too heavy and unwieldy to handle, the retail shelf bins are not big enough to accommodate the planks, and the installation becomes very difficult. You need two people and that defeats the whole purpose of easy assembly.”

While most companies, including Karndean, attach numerous bells and whistles to their rigid core products, occasionally they dial back the features to hit a desired price point. That was the case with the Reserve line, which comes out in May. It launches with a stacker option or waterfall display for dealers.

Novalis

Its newest rigid core product, Serenbe, is part of the NovaFloor line with high density core (HDC) technology. It has 24 styles in planks and tiles—including a new 12 x 36 tile. Serenbe also features Novalis’ newest advancement in protection, patent-pending NovaShield.

NovaFloor HDC is an extruded solid vinyl that provides all the popular attributes of rigid core: waterproof, dent resistance and ease of installation over common subfloor imperfections. “We equipped it with an attached foam underlayment as a sound barrier and added comfort underfoot,” said Steve Erlich, vice president of sales and marketing. “So, if you’re a dealer, you will want this product line on your retail floor. It’s the whole package.”

Phenix

Bold Statement from Phenix is a Stainmaster PetProtect SPC in seven colors, five planks and two tile options. Velocity is a 9 x 60 SPC rigid core that combines Corex technology with an EVA foam backing to eliminate additional underlayment. “Both products have some unique features and benefits,” said Chris Johnson, senior vice president of sales. “Our Bold Statement is [among] the only PetProtect SPCs on the market. It also has the Stainmaster PetProtect finish, so it provides superior scratch resistance and pet action traction.”

Velocity is a 22-mil product that is extra wide and long but is also available in a 12 x 24 tile. “We have worked hard to develop a rich and diverse color palette for both products, so just about any home can find something within Velocity that fits their space,” Johnson said.

Quick-Step

EnduraTek and EnduraTek Ultra, the company’s newest rigid core offerings, will be sold through distribution. These unique tile visuals are constructed of an internally routed grout line that renders the product incredibly real, according to the company. “It gives the visual appearance of a 12 x 24, when in fact it is a 12 x 48 plank.” EnduraTek Ultra is slated for the second quarter. “We have rigid flowing everywhere,” Sheehan said.

Raskin

Raskin Industries is promoting its eight-layer rigid construction in which each layer is engineered to provide more stability. “It’s the best of both worlds—waterproof rigid with no air or foam, and no adhesives since we fuse the layers as we use heat and pressure,” said Michael Raskin, president. “It’s critical to have multiple layers.”

A new product, Solid Gencore, is made from Raskin’s proprietary acrylic composite structure used as its core layer to provide maximum stability and impact resistance. “Acrylx has no foam or air, making it denser than a WPC-type multilayer product. We use advanced technology-grade resins that are used specifically to provide stability against heat and cold temperatures.”

New to the market is Acrylx Select, available in five colors. The line is meant to be price competitive with the added benefits of soundproof backing and anti-mildew. It is 100% waterproof as well. Lumination Velocity, another new offering, will have 10 colors in a 4mm with a 1mm Gcore backing. This collection will include registered embossing and will be showcased in a new display with large boards. The line consists of stone, multi-plank looks and 60-inch planks. “It’s hard to differentiate, so it’s important to sell the latest and best technology that will stand up to the hype,” Raskin said. “We feel our product construction and ability to design the colors and styles that sell will offer customers the right products.”

Shaw

Shaw Industries is another major mill that has invested heavily in the rigid core business primarily with Floorte.

Floorte Pro, a new tile rigid core product, launched with 20 SKUs. The waterproof, click product features a lacquer bevel. “There is a trend toward smaller grout lines, which we can do with this product,” Francis said. “The response has been great. This opens it up to mud rooms and bathrooms.”

Overall, Floorte Pro offers a diverse portfolio of visuals ranging from hardwood to tile looks. Mineral Mix, for example, strikes a balance between contemporary concrete and linear metal looks for a chic aesthetic. Each tile has visual grout applied for a quick installation that does not require traditional grout. Blue Ridge Pine is a rich heart pine visual that captures the contrast, character and uniqueness found in natural hardwood.

Tarkett

Tarkett’s new ProGen collection is the next generation of rigid core luxury vinyl flooring that provides superior impact and indentation resistance. The product also demonstrates superior durability over traditional WPC, according to the company.

ProGen’s unique compact core design makes installation easy by providing the flexibility to adjust to tight spaces, while maintaining enough rigidity to allow for installation over imperfect subfloors. This new collection has a 20-mil, commercial-grade wear layer and enhanced polyurethane layer that allow ProGen to resist scratches and the rigors of modern life. In addition, its high-density foam backing reduces unwanted noise.

USFloors

Piet Dossche, founder and CEO, said there were 65 Chinese manufacturers exhibiting rigid core products at Domotex Hannover in January, a testament to the incredible momentum of the subcategory. “This is not a fad, this is just the beginning,” he said at a recent symposium. “Composite waterproof flooring will be the high double-digit growth engine in hard surfaces for the next five years.”

To that end, USFloors is striving to keep its market-share-leading position among suppliers. The company launched COREtec Pro Plus in Q4 2017 and COREtec Pro Plus Enhanced in January. Both are of SPC construction. USFloors will introduce COREtec Stone in the summer with upwards of 40 SKUs. “Attention to detail and design is what makes Pro Plus and Pro Plus Enhanced stand out from the crowd,” said Jamann Stepp, director of marketing and product management. COREtec Pro collections include a double extrusion process with a 1mm cork attached pad. Pro Plus Enhanced also incorporates a four-sided enhanced beveled edge for added realism. As for the forthcoming COREtec Stone, attention to detail will again be key. “The decors, including the tech and spec data that is employed in the Pro Plus collections, along with a proprietary protective coating to prevent scratching and abrasion, will set COREtec Stone apart from the rest,” Stepp said. “We see COREtec Stone as tile reinvented.”

Wellmade

Wellmade continues to expand its Nouveax en vogue HDPC vinyl plank collection. The rigid core features Wellmade’s co-extrusion technology and includes standard and wide/long plank options. Wear layers are available in 8-, 12-, and 20-mil options. Wellmade has added new design options for 2018, including character-driven muted gray and brown tones with enhanced texturing on the hardwood side, and contemporary travertine looks in stone. “Dealers have pleased with our competitive pricing, ease of installation and superior overall performance,” said Steve Wagner, director of marketing.

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Quick-Step honors Torlys with ‘Step Forward’ Partner Award

Calhoun, Ga.—Quick·Step recently named Torlys as winner of its “Step Forward” Partner Award at The International Surface Event. Torlys is Quick-Step’s exclusive distributor in Canada.

“Our distribution partners are critical to the success of our business,” said Gary Lanser, president, Mohawk hardwood and laminate. “Torlys exemplifies what true partnership means, and we are excited to name them as our first Step Forward Partner. Their expertise and commitment to the industry is instrumental in adding extended value to the products we offer our customers. They are also open to innovation and fully support the initiatives and new products Quick-Step launches each year.”

With over 30 years in the flooring industry, Torlys celebrates 20 years of partnership with Quick-Step and is a strong advocate of the brand’s residential laminate and commercial carpet.

“Torlys is truly honored to receive this recognition from Quick-Step,” said Peter Barretto, chief executive officer and president of Torlys. “Through our collaboration, TORYLS and Quick-Step can provide our retailers and consumers with superior products that are both stylish and built-to-last, effective merchandising tools, low claim rates, consistent product availability and excellent customer service. We look forward to working with Quick-Step as we continue to offer a top-notch experience to our customers.”

Headquartered in Toronto, Ontario, Torlys is a global flooring company specializing in beautiful, responsible flooring. Torlys smart floors use the patented Uniclic joint to create an extensive selection of re-usable flooring in leather, hardwood, laminate, cork, EverWood, EverTile and CorkWood. For more information, visit torlys.com.

Quick-Step products are exclusively sold through a network of the flooring industry’s strongest distributors. To learn more, visit us.quick-step.com.

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Quick-Step featured on Operation Build’s ‘I’m Coming Home’ renovation

Muse_-7910_previewCalhoun, Ga.—Operation Build, A&E’s home improvement series, has selected Quick-Step flooring for its nationally televised “I’m Coming Home” show, which is dedicated to providing lifestyle solutions for military heroes and their families.

Quick-Step donated Eligna Heritage Oak laminate flooring, a weathered look with a natural authentic texture in an extra-long plank style, for the project. It was installed in the Concord, N.C. home of Susan and Mark McClamrock. Their 22-year-old son, Army Pfc. James F. McClamrock, was killed in action in Iraq in 2010.

“We are so grateful that we could help the McClamrocks and pay tribute to their brave son through our involvement with ‘I’m Coming Home,’” said Jason Sims, director of brand marketing, distribution. “Operation Build is about Americans helping Americans, and in this case, it is neighbors helping neighbors. Quick-Step flooring is made in North Carolina by American craftsmen.”

The makeover of the McClamrock home included several rooms and the relocation of their master bedroom downstairs to make it easier on Susan McClamrock, who has recently suffered some health issues.

Episode one of Operation Build’s “I’m Coming Home” featuring the McClamrock renovation aired on A&E Network on Nov. 4. It will air again on FYI Network at 7:30 a.m. on Nov. 11. Episode two will air on A&E at 7:00 a.m. on Nov. 11 and on FYI at 7:30 a.m. on Nov. 18.

MUSE Residential was the designer on the project, and Todd Monroe of JJ Haines and Travis Spicer of Integrity Flooring donated their time for installation.

For more information, visit quick-step.com.

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Laminate: Certified installer programs give dealers an edge

July 31/Aug. 7: Volume 31, Issue 4

By Reginald Tucker

 

Screen Shot 2017-08-07 at 11.49.08 AMThe upside to laminate flooring’s popularity in the U.S. over the past 20 years is more consumers have become very familiar with the product—from how it’s constructed to the way it is primarily installed. The “downside,” however, is that high comfort level has encouraged more renters and homeowners to install the product themselves, cutting into a profit center for specialty retailers.

Thanks to certified installation training programs, however, retailers have an opportunity to recoup some of that business lost to the DIY customer base. The logic being, homeowners might have a greater sense of security and confidence knowing the person installing their laminate floors has been trained and certified in a particular area.

Armstrong Floors, which offers comprehensive certified training programs for virtually all of the categories in which it operates—laminate included—still believes there’s a need for professionally trained laminate floor layers. To that end, the company offers a combined laminate/hardwood training program conducted over the course of three days. There’s also a one-day laminate certification event held at its installation school in Lancaster, Pa. The company also has distributor trainer partners that are qualified to administer the same certification and training programs.

“Our certification is standardized, whether it’s conducted in conjunction with our distribution network or here at our installation school,” said Todd Weldon, who heads Armstrong’s installation school and personally conducts many of the training classes held at the company’s headquarters. “Basically we begin with an estimating and layout project where we have the participants calculate the material they will need as well as waste. We do that for the material as well as for transitions and for trim. We grade them on how successfully they do that, and we check to see they have the proper amount of expansion.”

Beyond the mechanical skills, participants are also evaluated according to a written test. (Trainees need to earn at least 80 out of 100 points to get certified.) Once they pass, Armstrong provides installers with a laminated card showing they are certified.

That certification is valid for three years; an open book test is required for re-certification.

Screen Shot 2017-08-07 at 11.49.02 AMRenate Keares, sales training manager, Armstrong Flooring, cites the benefits for retailers and their installation crews, as well as consumers. “If an installation fails due to a certified installer’s error, Armstrong will supply materials up to $1,000 for that installation. The labor, obviously, would be the responsibility of the retailer/installer.”

The benefits don’t end there. Dealers who certify their installers are noted as such on the section of Armstrong’s website that lists dealer locations. “The sponsoring dealer gets flagged on our website for that certification, so there’s a benefit for the retailer for sponsoring dealers as well as the installer,” Keares explained. “The Armstrong website is the most trafficked flooring site, so the benefit to the retailer is their site comes up first if they have certified installers. They literally rise to the top.”

Dealers who have completed Armstrong’s certification—not just for laminate but the family of hard surface products—can attest to the positive impact on the business. Kevin Carnes, vice president, McSwain Carpets & Floors, Cincinnati, is one of them.

“Going through the certification process changes the installer’s thought process,” he explained. “When you send a hardwood guy to a laminate certification, he finds he can now do rigid core. That expertise extends to other categories, which is better for the installer and the retailer.”

McSwain Carpets coordinated with a local Armstrong distributor to conduct the installation and certification training program for its crews. The exercise, according to the company, reinforced the importance of ongoing instruction. “I wasn’t born in the flooring industry—just like many young people coming into the industry,” Carnes noted. “That’s why continued education is crucial.”

While Carnes believes consumers may give more weight and consideration to retailers who hire certified installers, there’s more work involved. “Customers definitely use the web in their research. It drives the consumers toward the retailers who have the certification, but it doesn’t necessarily seal the deal.”

Screen Shot 2017-08-07 at 11.49.15 AMOther prominent retailers who have arranged for their installation crews to get certified on Armstrong’s various hard surface products—including laminate—vouch for the influence structured training has on the consumer. At Phoenix-based Baker Bros., for instance, routine installation training for employees and subcontractors alike is the norm. “All the installers we use are Armstrong certified,” said Phil Koufidakis, president and owner. “We also have a field technician who spot checks all the jobs our installers perform. They are our last line of defense, so it’s important to get it right.”

Armstrong is not the only manufacturer that offers comprehensive, structured training programs for its installers. Mohawk, Shaw and Quick-Step, to name a few, also work with their retail partners to provide instruction on a host of products—not just laminate but across the hard surface spectrum.

During a recent National Floorcovering Alliance (NFA) meeting, Quick-Step held a special session to encourage its retail partners to make installation a stronger part of their business. “As an industry leader in technology, Quick-Step sets our retailers and installers up for success by featuring superior installation systems in all products,” said Jon England, vice president of independent distribution, Mohawk laminate and hardwood, North America. “As retailers work with their subcontractors to make installation a stronger part of their overall total flooring purchase, the retailers can rest assured the quality of the installation systems in Quick-Step products gives installers everything they need to achieve a floor that’s stunning.”

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Technology: Quick-Step helps dealers take digital leap

February 27/March 6, 2017: Volume 31, Issue 19

By Lindsay Baillie

 

Screen Shot 2017-03-06 at 10.20.19 AMQuick-Step, known for its laminate, hardwood and luxury vinyl flooring, is also making strides in helping retailers on the digital marketing front. Three of its most recent programs—Blogger Influencer Outreach, Quick-Step Toolbox and Style My Floor—all provide retailers with materials to help digitally inform and inspire consumers, close sales and bring customers from the retailers’ websites into their stores.

The Blogger Influencer Outreach program includes the company’s RoomUP Blogger challenge, which, according to Janelle Manuel, digital marketing coordinator, leverages the authenticity, credibility and trust network of popular bloggers. The program utilizes four diverse, well-known bloggers who are involved in style and design, and highlights their home remodeling projects. “We give [the bloggers] Quick-Step product to install in their homes, saying, ‘Hey, use this as a real flooring purchase from start to finish, talk about the selection process, then go through the installation process, then the care and maintenance.’”

Beyond inspiring the consumer, Quick-Step is making retailers’ involvement in social media easier with the Quick-Step Toolbox—a social content automation tool that is free and available to any retailer selling Quick-Step products. The Toolbox includes articles for social media beginners on how to get started. It contains industry best practices and provides a platform to share content.

The third piece of this digital marketing puzzle is Style My Floor, which puts Quick-Step’s entire flooring product samples into the consumer’s hands using technology and then lets the shopper see exactly what the new floor would look like installed in any specific room of her home.

“It is a consumer’s dream tool when it comes to confidently selecting a flooring product for her home,” said Paij Thorn-Brooks, vice president of brand marketing, Mohawk Flooring North America.

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Quick-Step names Jennifer Schick sales manager of the year

Best Jen IMG_3020 - CropDallas—Quick-Step named Jennifer Schick sales manager of the year during Surfaces 2017 in Las Vegas.

Jon England, vice president of independent distribution for Mohawk Flooring North America, presented the award. “Jen is a dynamo,” he said. “She is one of the best sales reps I have ever worked with. We are proud to have her as a key member of Quick-Step’s sales leadership team, providing our customers with excellent support and service.”

 

 

 

 

 

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Quick-Step names BPI as Distributor of the Year

Quick-Step and BPI executives during presentation of Distributor of the Year award at Surfaces 2017.
Quick-Step and BPI executives during presentation of Distributor of the Year award at Surfaces 2017.

DallasQuick-Step recently named BPI the winner of its Distributor of the Year award. Presentation took place last week during the Surfaces 2017 flooring tradeshow. BPI is Quick-Step’s distributor servicing several states stretching from Texas to Alabama.

“We are extremely pleased to name BPI as Quick-Step’s Distributor of the Year,” said Jon England, vice president of independent distribution for Mohawk Flooring North America. “BPI is an excellent partner to Quick-Step. They embrace all programs and fully support the initiatives and new products launched each year. BPI is a group of quality people, who are experts in their field, giving them an amazing advantage.”

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Quick-Step equips retailers for success at Surfaces

Shown is Quick-Step's 2016 Surfaces booth.
Shown is Quick-Step’s 2016 Surfaces booth.

Dallas—Quick-Step plans to bring the same excitement, high degree of style, effective product presentation and clear selling messages to its 2017 Surfaces booth (5603) that the Quick-Step brand brings to retailers’ showrooms throughout the year.

“Our 2017 Quick-Step
booth is designed to effectively
showcase new products, engagingly present their
accompanying selling stories and
serve as an exciting social meeting
place on the show floor for
customers,” said Paij Thorn-Brooks, vice president of brand
marketing for Mohawk Flooring, North
 America. “After visiting
the Quick-Step booth, we want our
distributors and retailers to feel
equipped to engage in conversations back home with their own customers about Quick-Step’s exciting new products and selling stories. Everything in our Surfaces booth ties back to the overriding goal of equipping our retail partners for success—all year long.”

Quick-Step’s booth will be located prominently on the Surfaces show floor at the Mandalay Bay Convention Center in Las Vegas, Jan. 18-20.