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NeoCon turns 50: Design, innovation take center stage at milestone event

By Lindsay Baillie

Chicago—NeoCon, one of the largest commercial interior design shows in North America, concluded its 50th edition last month, drawing in more than 50,000 attendees—a 5% increase from 2017. The Mart in Chicago was bursting with 140 showrooms, where roughly 350 exhibitors showcased the latest and greatest in corporate, hospitality, healthcare, education and retail design.

According to show management, the show floor was completely occupied, which was in keeping with NeoCon trends seen over the past 10 years. What’s more, flooring was the second highest represented commercial industry. “The fact that this was our 50th edition added a lot of buzz and energy,” said Byron Morton, vice president of leasing, NeoCon.

The scores of A&D professionals in attendance echoed those sentiments. “We could tell from the energetic crowds at The Mart that the excitement of NeoCon was at an all-time high this year,” said John Hopkins, principal and design director, IA Interiors Architects’ Chicago office. “We loved that there was such a focus on acoustic solutions—it’s an undervalued component when it comes to privacy, workplaces and open environments. We also noticed there were a lot of natural materials and finishes, a welcome return after the influx of the cold, industrial materials of the past few years.”

Angie Lee, AIA, IIDA, principal, design director-interiors, FXCollaborative Architects LLP, New York, agreed. “I have attended NeoCon for the last three years and continue to be impressed by the immense energy and creativity of the manufacturers, designers and associations. I saw a range of products implementing unexpected, thought-provoking uses of color, pattern and texture.”

Vendors attributed much of that enthusiasm to three primary factors—the strength of key end-use market sectors, the bevy of new products that provide both aesthetic and performance solutions, and positive trends in non-residential construction spending.

“Traditional hard surface markets like retail and healthcare still are very strong, and non-traditional markets such as offices and hospitality are shifting toward hard surfaces in many areas they did not consider before,” Robert Brockman, segment marketing manager, commercial, Armstrong Flooring, told FCNews.

LVT in particular is driving commercial flooring consumption across several end-use markets as it continues to exceed the growth of the once-dominant broadloom sector. This is especially the case in hotels. “Most hospitality end users are also looking to make a change to something more timeless in terms of pattern and color,” noted Al Boulogne, vice president, commercial resilient business, Mannington Commercial. “That, coupled with the easier maintenance requirements, make it an ideal product for these environments.”

But it’s not just hospitality that’s driving LVT specifications. Observers say healthcare holds the biggest growth potential for LVT, especially in areas such as hotel lobbies, hospital corridors and senior living spaces. “Slip/fall issues help LVT vs. other hard surface options,” said Paul Eanes, vice president of new business development, Metroflor.

Product trends
The vast array of innovative new products on display at the show reflected diverse requirements of architects, specifiers and designers. To keep up with demand, flooring manufacturers are developing new products across both hard and soft surface arenas that appeal to multiple commercial sectors at a time. In addition to developing products that fulfill “resi-mercial” demands, manufacturers are incorporating more pops of color to assist designers in creating unique, productive spaces.

In terms of hard surfaces, manufacturers continue to incorporate sustainable, biophilic design, with resilient flooring mimicking stone, cement, wood and other natural looks. Armstrong Flooring, for example, rolled out a heterogeneous sheet product called Mixers, which was inspired by the vibrant colors of different cocktails. Focused on its heterogeneous and homogeneous sheet lines, Armstrong presented attendees with new products that boast equal performance. “The update there is two fold,” Brockman stated, adding that designers can specify both sheet lines together without performance issues. “It’s not only new designs and patterns, but Diamond 10 technology has been added to the heterogeneous line.”

New to NeoCon, Cleo Contract—a Congoleum brand—highlighted its non-vinyl, non-PVC product. Made up of 85% limestone, Cleo has an ultra-low VOC, high-performance clear coating for durability and performance. What’s more, its visuals are digitally printed, which allows the company to produce custom looks. To help designers show what the product looks like after a complete install, Cleo Contract developed digitally printed papers that can be updated in real time with the current SKUs, according to Kurt Denman, chief marketing officer and executive vice president, sales, Congoleum.

Also riding the non-vinyl train is Mannington Commercial with its latest non-vinyl alternative resilient tile, Cirro. Offered in 20 visuals and four different sizes in tile and plank formats, Cirro can be installed using traditional resilient adhesives.

Also new from Mannington is Northern Wonders, which was inspired by a designer’s visit to see the Northern Lights. “Its colors and design are a culmination of ideas developed during the trip,” said Whitney LeGate, business manager, commercial LVT, Mannington. The product is available in nine colorways.

Over at the Karndean Designflooring space, the emphasis was on designer education as well as the seemingly endless options available through its Korlok, glue-down and loose-lay products. The company’s grout strips, available in 16 colors, were installed in the booth to show how to incorporate fake grout lines as well as pops of color to a SKU. “We’ve expanded our solid color offering to allow for both bold, saturated pops of colors and pastels to align with 2019 color forecasts, great for projects that require an elevated brand identity or to add a bit of whimsy,” said Jenne Ross, director of marketing. “We’re excited that these custom colors will be available on-demand and custom cut at our Pittsburgh facility.”

One of the products Raskin Industries showcased was Ceramix, a resilient tile with built-in grout lines that’s available in a variety of visuals, including stone, marble and concrete. “We have 36 x 36 tiles that give you a really clean smooth concrete look,” said Ted Rocha, vice president of sales. “It would be something that you’d see in an Apple store, for instance.”

Aspecta released its Aspecta 10 line, a premium multi-layer flooring with Isocore technology. The new offering features a 28mil wear layer and can be installed floating corner to corner—thanks in part to its innovative vertical locking system. “This is the Rolls Royce of multi-layer flooring,” said Marcel Kies, global CEO, Aspecta. “What we’ve tried to create is a good, better, best product.”

Shannon Specialty Floors displayed its new Naturescapes line, which was designed with the help of Jason McLennan, author, founder and creator of the Living Building Challenge. Naturescapes, he explained, is a resilient flooring product made with organic polymers. “It’s not vinyl, it’s free of all Red List chemicals and it’s the first Living Product Certified resilient flooring in the industry. This product class is highly sought after.”

Roppe highlighted multiple products at the show, including its Northern Parallels Chevron LVT planks available in a 9¼ x 59¼ format in three color ranges. According to Dee Dee Brickner, marketing manager, the line reflects strong demand for one of the most popular patterns—a directional pattern that’s often seen in real hardwood installations. “By offering a left and right design, these floors can also be laid in the same direction to create another unique look by using only one side.”

Looking beyond LVT, manufacturers in the rubber segment also looked to generate some buzz by showcasing products in on-trend, vibrant colors. Suitable for multiple applications, these manufacturers have developed customer cut and base profile programs to provide designers with greater options.

Then there was American Biltrite’s AB Pure, which features its signature Nfuse technology (Here, the coating that is applied directly into the flooring.) “Normally you would take [a rubber floor] out of the box, glue it down and then you’d scrub and clean it to release the mold agent,” Mark Tickle, director of marketing, explained. “With AB Pure, once you lay it down you use a damp mop on the surface. Then as soon as the adhesive has cured you can have people on it.”

Flexco is incorporating different wood-look visuals as well as new rubber plank sizes to its portfolio. “We’re also going to be launching some of our new base profiles, which is catching a lot of people’s interest,” said Haley Plank, marketing manager. “We’re also working on sustainability for our products. We have two new HPDs coming out for our rubber tile and treads.”

Procedo Flooring’s new Maxime rubber flooring line—available in eight colors in a 24 x 24 tile format—was designed to be installed across multiple settings, including educational facilities, sports facilities and retail areas. “We also started doing water jet cuts on the product for greater design options,” said Pierre Lefort, national sales manager.

All shapes and sizes
“Some of the coolest things in floor covering,” noted NeoCon’s Morton, “has to be the different shapes and textures” on display at the show. To that end, Tarkett showcased several products ranging from Pentagonals, which won a Best of NeoCon Gold, and Woven Fringe, a Best of NeoCon Platinum winner.

According to Terry Mowers, vice president chief creative officer, Pentagonals features rubber in a way that highlights a wide range of design possibilities. “You can get whatever color palettes you want within the system and a variety of shapes.”

Woven Fringe complements Tarkett’s rubber offering by providing a resi-mercial solution that is part of the company’s area rug program. According to Mowers, the product’s neutral color palette fits right in with current trends. “We’re seeing grays moving to healthcare in combination with other colorings. We’re also seeing grays getting warmer but we’re not seeing them move that far away.”

As hard surfaces continue to gain more share across various commercial markets, end users are incorporating more area rugs in their designs. At the same time, carpet tile is also gaining steam. New soft surfaces continue to follow sustainable, biophilic design while brightening up spaces with hints of color.

Case in point: Aquafil’s booth displayed clothing and carpet featuring Econyl fiber. According to Kathy Long, brand communications manager, the booth was designed to show how fashion and carpet flow together. “We’re trying to show the endless possibilities of Econyl,” Long said. “We have 28 new colors to the Econyl collection—new neutrals and pops.”

Patcraft highlighted Dichroic, a PET carpet tile made from recycled plastic bottles. “We’ve worked on two products to pull plastic waste out of the environment,” said Kieren Corcoran, director of performance markets. “We’ve taken the bottle chip that can’t be recycled and turned it into fibers. We can then recycle it again at the end of its life back into pellets.”

EF Contract, which made its NeoCon debut, highlighted several carpet collections, including Rust Dye. “What we did was take metals and went through the process of rust dying them and capturing what they leave behind as they decay,” Susan Curtis, vice president, design and marketing, explained. “We’re all about tile, skinny planks and giving the designer flexible to design their own patterns.”

New to Mannington’s broadloom products is Moire, a carpet tile offering developed in conjunction with installation artist Gabriel Dawe. Moire mimics an installation Dawe completed in The Mart, which featured 30 miles of colorful fiber organized in prism format. Interestingly, the installation changed its colors as attendees passed by.

Mohawk put the spotlight on several new soft surface offerings, including Sunweave, a collection of woven broadloom and rug products featuring Heathered Hues Duracolor premium nylon, and Crafted Convergence, which draws on influence from Native American pottery and baskets to everyday Japanese and African garments. “With Crafted Convergence, we’re starting to transfer more hospitality looks into the workplace,” said Mark Oliver, vice president, workplace and retail. “The other beauty is it’s broadloom, but we’re also offering it as a rug.”

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Resilient: In a contested field, sheet vinyl still competes on value, visuals

June 11/18, 2018: Volume 33, Issue 26

By Mara Bollettieri

 

There’s no denying that LVT and WPC have nipped some market share from sheet vinyl, but by no means is the workhorse subcategory down for the count. Although other resilient formats are growing in popularity, the product still has a place in the flooring industry today, offering benefits to residential and commercial markets.

Thanks to new technological enhancements and product design innovations, resilient sheet is showing it can hold its own against the onslaught of hard surface competition both within and outside the category.  “WPC is getting all the attention today, but sheet vinyl has been waterproof since long before WPC came on the market,” said Mary Katherine Dyczko-Riglin, product manager of residential sheet vinyl, Mannington.

Mannington is working to remind retailers and consumers of the many benefits of sheet vinyl, such as its durability and ease of maintenance. With the company’s Revive collection, it’s promoting these positive attributes while providing dealers with unique and on-trend visual options to make it more appealing to customers. Dyczko-Riglin also emphasized the affordability of the product as a key benefit. “The key to sheet’s success is to remind people that it has those great features and benefits,” she explained.

Other industry executives believe enforcement is the key. “We are continually reminding our customers of the advantages of sheet vinyl—installation ease, quiet, comfortable, durable, inexpensive and future flexibility,” said Liz Marcello, director of residential products–marketing, Tarkett. To that end, the company plans to launch a new sheet vinyl product, TruTEX, which has the ability to dissolve moisture and is mold and mildew resistant while providing strength. According to Marcello, with this new sheet vinyl product, Tarkett is hoping to “create more excitement” around this flooring category.

Mannington and Tarkett are not alone. IVC, a Mohawk brand, is doing its part to keep sheet top of mind. “The attributes of sheet vinyl, such as durability and waterproof features, all go hand in hand with still offering the most economic resilient product in the category,” said Amie Foster, senior product director, IVC U.S.

Suppliers are also leveraging sheet vinyl’s other attributes. “The versatility of sheet vinyl makes it an ideal solution for any number of residential, commercial and project-oriented applications,” said Kurt Denman, chief marketing officer and executive vice president of sales, Congoleum. “This multi-tasking capacity has allowed sheet vinyl to journey into builder, multi-family and residential-remodeling applications.”

Emphasis on design

Technological advancements have allowed manufacturers to deliver updated sheet vinyl looks that have more realistic visuals. Many suppliers are leveraging new printing techniques to deliver stylish visuals that today’s consumers demand.

“Sheet vinyl’s upgraded visuals and its competitive pricing make it a competitive flooring option,” said Clark Hodgkins, director of resilient, Shaw Floors. “This isn’t the dated vinyl sheet that once graced the kitchens and bathrooms of old.”

Advancements in printing technologies, according to Hodgkins, allow for new pattern creations and gives sheet the ability to better mimic popular visuals like wood and tile. He believes costumers can get beautiful visions at a “fraction of the cost,” compared to other resilient flooring. In particular, he cited Shaw’s DuraTru sheet line, which features realistic visuals.

Other manufacturers are also leveraging technology to render improved looks. “Products like Mannington’s sheet vinyl are highly styled with embossed-in-register, realistic visuals—in all constructions,” Dyczko-Riglin explained. “If you think about it, sheet vinyl is also the ultimate long and wide product as well.”

A case in point, according to Dyczko-Riglin, is Mannington’s Revive collection—a line that draws its inspiration from natural materials. “Revive patterns are inspired by popular porcelain looks, which are making consumers do a double-take,” she said. “It allows them to get the aesthetic they are looking for.”

Equally important as aesthetics, supplier say, are the performance advantages resilient sheet provides. This is particularly critical in situations where hygienic conditions are a major requirement, such as healthcare applications.

“Vinyl sheet floors are seamed by heat welding, which fuses the sheet together and creates strong, clean, aseptic seams that resist the penetration of dirt and moisture,” said Dave Bailey, associate product manager, Armstrong Flooring. “New material and coating technologies have enabled a wider range of colors and patterns, better wear resistance, reduced maintenance requirements and improved chemical and stain resistance.”

Like many products in its lineup, Armstrong’s sheet vinyl products have been enhanced with its signature Diamond 10 technology. According to Bailey, the technology boasts resistance to stains, scratches and scuffs while providing high-indentation performance.

IVC’s Foster feels sheet vinyl has the advantage in this regard. “Visuals continue to challenge the best LVTs, hardwoods and ceramic looks, so the consumer is getting an economic product with enhanced visuals.”

End-use applications

A majority of the suppliers told FCNews that an advantage of sheet vinyl is the product’s ease of installation. This attribute makes the product suitable for a range of applications and environments, be they residential or commercial.

Beauflor, for instance, is seeing its Blacktex fiberglass sheet vinyl being installed in the builder and property management segment. That’s due in no small measure to the product’s exclusive black-textile backing, which allows for loose lay installations up to 500 square feet. “Manufactured housing and RV markets love Beauflor’s sheet for our proprietary 16 foot, 4-inch width capability on a dimensional stable, cold-crack proof, waterproof and flexible construction,” said Michael Finelli, director of strategy, product and marketing.

Then there are products like Forbo’s Marmoleum, which is being installed across a range of both commercial and residential applications. “This USDA- certified, 100% bio-based product also fits the bill for sustainable-minded customers looking for healthy flooring options,” said Lori Lagana, marketing manager, Forbo Flooring. “It’s ideally suited for a variety of commercial and residential applications, ranging from patient rooms, classrooms, hallways and boutiques, to kitchens, bedrooms and family rooms.”

Tarkett’s Marcello sees its FiberFloor being used in multiple rooms in the home for single families. She believes it’s the ideal floor for kitchens, bathrooms, great rooms and/or laundry rooms. She also mentioned its usage in multifamily homes as well, where it is typically installed in spaces that see a lot of use and foot traffic. Also, when paired with its ProSheet Plus 3 product, Tarkett’s FiberFloor and TruTEX sheet vinyl products have the ability to be installed over existing floors. Since TruTEX is moisture resistant, along with being resistant to both mold and mildew, it works in areas that tend to get wet, such as basements, laundry rooms and bathrooms, Marcello added.

Mannington’s sheet vinyl, according to Dyczko-Riglin, is going down in wet areas such as kitchens, laundry rooms, mudrooms and bathrooms.

All of this is no surprise given the category’s waterproof attributes. Shaw Floors’ Hodgkins believes these qualities make sheet vinyl the go-to product for areas of the home that are prone to spills, messes or accidents. “Consumers don’t have to worry if their beloved pet tracks mud through the house or their children make a mess—Shaw’s DuraTru sheet vinyl will maintain its look and shape,” he explained. Shaw’s sheet goods, he noted, features OptiClean technology—an innovation that offers an extra boost of stain resistance.

But sheet vinyl is not just a utilitarian floor as far as installation, maintenance and upkeep are concerned. At the end of the day, proponents say, consumers will select the product because they love the way it looks, along with its suitability for a variety of installation scenarios.

“We’re seeing ArmorCore installed throughout a living space—including entryways and hallways—because of its visual continuity across multiple substrates and subfloor conditions,” Congoleum’s Denman said. He sees this as partly due to the trend of open-concept living in homes, and the continuity of a singular floor to “visually open up smaller spaces.”

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LVT, carpet tile make the (commercial) grade

May 28/June 4, 2018: Volume 33, Issue 25

By Ken Ryan

 

Flooring executives say there are several reasons why LVT and carpet tile—two modular options—represent the fastest growth and most popular flooring types for commercial interiors.

Modular flooring categories offer numerous options, enough to address virtually any budget, performance need or design requirement, according to Quentin Quathamer, commercial brand and marketing manager for Philadelphia Commercial, a division of Shaw Industries. “Modular flooring offers flexible design options via installation pattern. Combined with style, color and shape selection, a distinctive design can be easily achieved. They also mitigate less-than-perfect site conditions where less than smooth or dry subfloors exist, which can be budget-restricting hurdles or delay the use of the space you just designed or renovated.”

Others say carpet tile lends itself to enhanced design because designers can use the modularity of the tile to create spaces within a space and help with wayfinding. Nathan Stevenson, vice president of product management, Mohawk Group, noted that carpet tile is a good choice “for when you are renovating a commercial space with pre-existing furniture where you can essentially lift the case goods in the area an installer is working, replace the flooring underneath, lower the furniture, move to the next tile and keep the process moving along. Carpet tile’s benefits and flexibility help specifiers and end users meet many of their goals for commercial environments.”

In recent years, traditional LVT emerged as a versatile and durable product offering myriad design options to provide an excellent value proposition. “The traditional LVT market continues to evolve with modification that impart various performance attributes,” said Kurt Denman, chief marketing officer/executive vice president, sales, Congoleum. “Modifications to the base can deliver improvements in sound rating, indentation or installation options. Changes to the thickness of the wear layer can be made based on the type of space, the maintenance schedule and anticipated level of foot traffic to ensure optimal performance. Combine performance options with an array of design options, relative ease of installation and competitive price point, and you have a strong value proposition.”

Many flooring observers also agree that LVT is the smart choice for commercial applications because it offers a bevy of benefits other flooring surfaces cannot. “From a design standpoint,” said Alan Rowell, director of sales for Aspecta by Metroflor, “LVT fits in with the more European contemporary look that is gaining popularity in commercial settings.”

Flexibility and versatility are two other attributes in LVT’s favor in the commercial segment. “We often think about our tile products as building blocks, and our customer has the ability to control how the floor defines their space, regardless of whether it is carpet or LVT,” said John Crews, manager of Lifestyle Studio, Shaw Contract.

Amanda O’Neill, senior product manager for Armstrong, said that because LVT’s composition includes PVC, the product is much more resistant to damages in addition to being water and scratch resistant. “LVT’s flexibility in terms of modular shapes and sizes, broad palette of colors, durable long-lasting performance and easy maintenance make it idea for many commercial spaces. Plus, improved embossing techniques give LVT a much more realistic look than laminate.”

For Mannington’s Al Boulogne, vice president of commercial resilient business, LVT’s success in the commercial arena is all about versatility, as it can solve many installation-related issues. “Floating versions and more traditional glue-down versions of LVT, coupled with specialty adhesives, solve moisture issues from the subfloor,” Boulogne said. “Solid core products can also go over existing subfloors helping the end user avoid the high cost of ripping up tiles. Plank and tile formats in LVT also help to make repairs of damages much easier.”

Mark Tickle, director of marketing, American Biltrite, said the nearly unlimited visuals and colors differentiate this waterproof vinyl product in a commercial setting. “Simple maintenance, no stripping and waxing [needed]; then there is the much lower cost for installation and maintenance with a simple damp mop. Finally, better technologies have made it more durable to commercial traffic use.”

Applications for every segment

The question is not which commercial segments favor carpet tile/LVT but rather which commercial segments don’t? Indeed, markets like education, corporate, healthcare, government, hospitality, student housing and retail all are thriving with LVT and carpet tile applications.

The general consensus is the two big commercial growth segments are hospitality and workplace. Both are relatively new segments for LVT. “Having the right design for the workplace has been the challenge in such a legacy, carpet-oriented segment,” Boulogne said. “By coordinating design with what works on the soft surface side, we can make the transition a comfortable one for designers.”

Hospitality’s acceptance of LVT over soft surface products has grown lately due to health/hygiene concerns and LVT’s longer life cycle. By the same token, VCT is losing ground within education because LVT is easier to maintain and does not have an institutional look and feel. Milton Goodwin, vice president of commercial sales for Karndean Designflooring, allowed that the hospitality segment is turning away from carpet and hard tile because it is difficult to keep the grout clean. “The cleanability of LVT is a big thing. LVT doesn’t harbor dust and allergens; there is softness underfoot; it is hygienic and offers upscale looks without the costs.”

Cali Bamboo has seen significant growth among its hospitality, multi-unit housing, gym and retail storefront clients. These sectors are looking for flooring that can be installed easily and won’t have to be maintained or replaced as often. “Our customers also like the improvements in the luxury vinyl look that Cali Vinyl’s HiFi Imaging allows,” said Tom Hume, vice president of marketing. “The introduction of improved LVT has opened doors to clients who tend to shy away from hardwood or carpet.”

 

 

 

 

 

 

 

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Ten people making a difference

May 14/21, 2018: Volume 33, Issue 24

One measure of success in business or in life is being able to make a positive impression on the lives of others. Whether that is achieved through strong leadership, perseverance, compassion, humility or some other personality trait, this year’s Ten People Making a Difference list has impacted the flooring world in many different ways—and in some cases well beyond the scope of the industry. As in years past, this year’s list includes top-level flooring executives whose work helped shape their company’s fortunes as well as those from outside whose efforts nonetheless were deeply felt within the flooring sector.

FCNews’ Ten People Making a Difference is an amalgam of movers, shakers and groundbreakers who achieve success in a variety of ways.

Dave Meberg: The Doer

By Brett Morrow

When I think of Dave Meberg, whom I have known as a friend for more than 20 years, I think of a guy who is intelligent, has a big presence—both physically as well as the way in which he conducts himself. One of the cool things about him is he understands the job from the ground up. He’s not one of these guys who hung around the country clubs growing up and just happened to take over his dad’s company.

Dave came from a family of old-school Norwegian guys. He learned to work the trucks; he worked the warehouse where his family made him sweep the floors. He understands the logistics of everything. He knows what the warehouse guys are up against, what the project managers are doing, the estimators and so on. To this day, I am amazed at how involved he is. Dave has his own business (he is principal, president and CEO of New York-based Consolidated Carpet), but he’s also actively involved with the Greater New York Floor Coverers Association, with Starnet and the New York City District Council of Carpenters. You don’t get to be on the district council very easily. To get to the point where Dave has gotten takes tremendous sacrifice, and yet he has earned everything.

Dave is a very good communicator who is extremely well prepared. He is a not a fly-by-the-seat-of-the-pants kind of guy. If he has a meeting coming up, he does his due diligence. He knows going in what the material costs are, what the labor estimates are, etc. He not only can talk the talk, but he can walk the walk as well.

Brett Morrow is vice president of Soundtone Floors, Long Island City, N.Y.

Rochelle Routman: The Disruptor

By Harlan Stone

When I hired Rochelle Routman to become our first chief sustainability officer two years ago, I anticipated great things from her. We felt her vision and expertise could not only help us, but also transform the resilient industry. But I had no idea that she would have such great impact in such a short period of time.

Two years later, Rochelle has relentlessly pursued her vision for transparency and sustainability, and this has resulted in a stunning series of firsts for our company and the resilient industry. Not only have Metroflor and Aspecta achieved the most rigorous third-party certifications in product, but we have also had groundbreaking achievements in transparency. Most recently, the issuance of the first JUST label for a China-based factory of any kind.

Guided by her leadership, and with the help of our product authority team, Metroflor earned Declare labels—analogous to nutrition labels for building products—across Aspecta’s entire range of commercial flooring, and the first-ever Declare label for a multilayer flooring product. We were also the first to have all Declare labels translated into six languages for full global product ingredient transparency.

But the real crowning achievement of Rochelle’s first two years is this persistent focus on transparency. Not just simple things like material ingredients, but also changing the game with transparency in operations, manufacturing, supply chain and social impact. JUST has arrived in our industry thanks to Rochelle, and it’s only the beginning.

When you go to a sustainability/transparency conference with Rochelle, it feels like you are accompanying a rock star though a music festival. She knows everyone, and everyone wants to stop her and show their appreciation for her never-ending energy and dedication to these important values.

Rochelle is driving and redefining what is possible in transparency and sustainability in the resilient flooring industry.

Harlan Stone is co-chairman of Metroflor Corp.

Stephanie Owen: The Online Educator

By Brett Miller

Stephanie Owen joined the National Wood Flooring Association (NWFA) in 2015 to spearhead its online learning platform, NWFA University (NWFAU). With no flooring background on her resume, but extensive experience developing educational curricula, Owen immersed herself in the industry while simultaneously researching online learning platforms.

Just 18 months later, NWFAU launched with 50-plus courses. Individual courses are just 10-20 minutes in length, so they are easy to fit into a busy schedule. Courses also are accessible using a PC, tablet or smartphone.

Since the initial launch in July 2016, course options have increased to 100-plus, with learning paths in installation, sand and finish, and sales. A manufacturing learning path launches this month, with future course development planned for inspections, customer service and business skills.

To date, 31,400-plus courses have been completed, averaging about 50 per day. Contributing to the success of the program has been the platform’s convenience and affordability. NWFAU is a member benefit, available for just $100 per year. And since NWFA membership is company-based, all member company employees are eligible to utilize NWFAU. Nearly 900-member companies currently use NWFAU as part of their employee training programs, equating to 6,100-plus individual registered users.

NWFAU and Owen have been recognized with an Association Trends 2017 Learnie Award for Biggest Success Story, and an Association Trends 2017 Gold All Media Award for eLearning & Live Training.

Also included on NWFAU are member-sponsored webinars, Expo education sessions and CEUs registered with AIA and IDCEC/ASID for continuing education credits.

Brett Miller is vice president, education and certification for the National Wood Flooring Association.

Gary Sinise: The Humanitarian

By Anita Howard

Actor and humanitarian Gary Sinise has supported veterans for nearly 40 years. His portrayal of Lt. Dan Taylor in the 1994 film “Forrest Gump” established his enduring connection with the disabled military community. Following the terrorist attacks on Sept. 11, 2001, he participated in many USO tours, later forming the Lt. Dan Band, which entertains troops and raises awareness at benefit concerts. The band performed at the National Wood Flooring Association (NWFA) Wood Flooring Expo in 2017.

In 2011, Sinise furthered his commitment to our nation’s heroes by establishing the Gary Sinise Foundation (GSF), whose mission is to serve and honor our nation’s defenders, veterans, first responders and their families. The GSF R.I.S.E. program (Restoring Independence Supporting Empowerment) specifically provides mortgage-free, fully customized smart homes for America’s most severely wounded heroes. In 2015, GSF partnered with NWFA to provide wood flooring in R.I.S.E. homes. To date, NWFA has provided flooring, logistics and installation for 26 homes, with another 21 homes in various stages of planning and construction. NWFA also has introduced GSF to other industry partner organizations, including the National Hardwood Lumber Association, National Tile Contractors Association and Marble Institute of America.

In recognition of his humanitarian efforts, Sinise was presented with the Bob Hope Award for Excellence in Entertainment, Spirit of the USO Award, Ellis Island Medal of Honor, Dwight D. Eisenhower Award and Presidential Citizens Medal, the second-highest civilian honor awarded to citizens for exemplary deeds performed in service of the nation.

To learn more about GSF programs, visit garysinisefoundation.org.

Anita Howard is the COO of the National Wood Flooring Association.

Kevin Brady: The Lawmaker

By Shana Teehan

You might not know his name, but if you are a small business—and that includes the vast majority of flooring dealers—you could already be benefiting from his work on the Tax Cuts & Jobs Act, which offers a 20% deduction for qualified business income from so-called pass-through entities, which include S corporations and limited-liability companies.

Kevin Brady (R.-Texas) chairs the House Ways and Means Committee, regarded by many to be the most powerful committee in Congress with jurisdiction over taxes, health care, Social Security, Medicare, international trade and welfare. Brady is the chief author of the tax reform bill, which was signed into law in December 2017.

The tax break is intended to provide small businesses with some much-needed breathing room to compete with larger businesses and global competitors that have a smaller tax burden. Business owners can use their tax savings to hire new employees, increase employee wages and incentives, purchase inventory, expand their workspace, pay down debt or reduce their prices.

“As House Ways and Means Committee chairman, and lead author of the bill, my goals were simple,” Brady said. “Cut taxes for the middle class, simplify our unfair and broken tax code, and make America the most competitive place in the world to do business.”

Shana Teehan serves as senior advisor and director of communications for Kevin Brady.

Theresa Fisher: The Passionate Partner

By Howard Brodsky

As senior vice president of store design and merchandising, Theresa Fisher has helped shape the customer experience that has come to be the standard of excellence for independent flooring retailers. From the creation of Carpet One Floor & Home’s “Destination: Carpet One” store design program to her hand in developing differentiating branding for CCA exclusive brands, Theresa’s innate sense of style and understanding of today’s customer have made her an invaluable asset to CCA Global.

However, Theresa’s impactful store design is not the only way she has had an impact at CCA Global and throughout the floor covering industry. Without Theresa’s passionate persistence and dedication, Carpet One Floor & Home and CCA Global Partners would not have the rewarding partnership with the Stephen Siller Tunnel to Towers Foundation and their Building for America’s Bravest program that we have today. This program builds smart homes for catastrophically injured service members, many of them triple or quadruple amputees, to help them regain some of the independence lost due to their injuries.

Theresa has helped bring our membership together to help make a magnificent impact on the lives of our injured heroes through partnership with Building for America’s Bravest. Carpet One’s participation in the Building for America’s Bravest program has not only ensured that 36 of these smart homes have beautifully installed flooring, but also brought the membership of our cooperative together to work towards a common goal.

True to Theresa’s nature, it wasn’t good enough to just get Carpet One on board to install flooring; she was compelled to do more. She pushed further to pull in our industry partners. Today, Building for America’s Bravest receives support from Carpet One along with Mohawk, Masterbrand and Hunter Douglas. Still, Theresa felt we could do more. She now helps organize a large group of members to participate in the annual T2T 5K and encourages members to host additional fundraisers to help raise the funds needed to build smart homes.

Her desire to do good for our members and the world along with her keen eye and innovative spirit have made her an essential part of CCA Global Partners.

Howard Brodsky is co-founder and co-CEO of CCA Global Partners.

Jeff King: The Advocate

By Scott Humphrey

Of all the relationships I have developed in my tenure in this industry, Jeff King, legal counsel to the WFCA, is easily one of the most influential and fascinating individuals I have encountered. Though his education and background are in the legal arena, his knowledge of the flooring industry is second to none.

After graduating from Albany Law School of Union University, Jeff practiced law in Washington, D.C., for many years before moving to Delray Beach, Fla., where he resides with his wife and renowned interior designer Luba King and daughter Larissa. He has served the WFCA and our industry for over 20 years. In addition to authoring three publications for the WFCA: “Contracts—Cannot Live Without Them,” “The Independent Contractor Primer” and “Green Flooring Primer,” Jeff is one of the most requested speakers at industry events. If you have had the privilege of hearing Jeff, you are in no way surprised that he has been selected as one of the “10 people driving the industry.”

Jeff’s knowledge of all flooring related occupations and the issues impacting us is surpassed only by his passion for change and compassion for the people who make their living in our industry. He accurately predicts national trends by monitoring state activity and is respected in our nation’s capital to such a level that his opinion is often sought by those formulating their stances and/or considering legislation. He has proposed solutions and/or offered draft legislation to address issues including: The Marketplace Fairness Act, independent contractors, overtime regulations, government over regulation, the labor crisis, etc.

Though this industry and the WFCA comprises many strong leaders and advocates, there is none more positively driving our industry than my friend and the legal counsel to the WFCA—Mr. Jeff King.

Scott Humphrey is the president and CEO of the World Floor Covering Association.

Zack Zehner: The Heir Apparent

By Keith Campbell

Not many companies get to hold onto their old values as they reach for the new ones, but that’s exactly what is happening here at Mannington Mills as the fifth generation of the Campbell family emerges into company leadership.

Zack Zehner, my nephew, currently serves as our senior vice president of distribution network and has been a driving force in Mannington’s progress over the past few years. Zack’s efforts have kept us on the forefront of innovation while continuing to foster important relationships among our distributor partners.

He joined Mannington in 2003 after five years as a lawyer in Washington, D.C., and has learned about Mannington by using that old-school work ethic and actually doing the hard work. He was a district sales manager, a product director for laminate and porcelain tile, and vice president of commercial hard surface before stepping into his current role.

Just as important, he’s leading the company’s culture into the next generation. Family values are the cornerstone of everything we do here at Mannington, and Zack understands that. Zack grew up in a family where those values were part of his everyday life. Mannington was all we talked about at family gatherings, and Zack really absorbed it all. His passion for this company and the people who work here is in his blood.

Zack’s dedication extends into the community as well. He is now president of Stand Up for Salem, a community revitalization organization founded by my father, Johnny, and where I served for many years. Our headquarters is in Salem, N.J., and although we do business all over the world—and may not live within the confines of the zip code—it will always be our home.

Keith Campbell is chairman of the board for Mannington Mills.

Diana Rosenberger: The Initiator

By Troy Virgo

Until recently, Shaw Industries’ sustainable sourcing efforts consisted of a standalone supplier guide that defined Shaw’s expectations of suppliers regarding environmental protection, social fairness, ethical behavior and identified desired disclosure around chemicals of concern.

However, Diana Rosenberger, sustainability manager-global sourcing, recognized an opportunity for Shaw to have an even bigger impact in its sustainability efforts by engaging with its supply chain differently. Doing so stood to ensure Shaw’s products met globally recognized principles and were aligned with Shaw’s sustainability commitments to impact those who source from this supplier base.

Diana helped the company create a legally enforceable, easy-to-read, sustainable sourcing policy that would be integrated into our Standard Terms and Conditions of Purchase. She brought the Ten Principles of UN Global Compact to Shaw to use as the backbone of our new sustainable sourcing policy. Diana’s efforts led to Shaw becoming an official signatory in late 2017. Being a signatory of the UN Global Compact, the world’s largest corporate sustainability initiative, brings external credibility to Shaw’s new sustainable sourcing policy.

In short order, Diana’s efforts are positively impacting Shaw products, Shaw’s supply chain, the flooring industry as a whole and manufacturers in myriad industries by advancing options for safer chemistry.

Diana’s collaborative approach shows what can happen when we work together toward a common goal.

Troy Virgo is director of sustainability and product stewardship for Shaw Industries.

Kurt Denman: The Brand Builder

By Chris O’Connor

His diverse work experience combined with his passion for branding that is underpinned by meaningful consumer insights are the things that have enabled Kurt to drive change in an industry that can be predictable.

Over the past five years, Kurt and his team have worked to revitalize the Congoleum portfolio, improve the consumer journey and ultimately set the stage for the next chapter in Congoleum’s storied history.

By allowing market and consumer needs to guide the journey, we created a new category of PVC-free, digitally printed flooring. Equally challenging was to create a connection between this break-through technology and a new generation of consumers. Kurt had the vision to create a style-driven brand that would live outside the umbrella of Congoleum. While known for making high-quality products within the industry, Congoleum is also known as a producer of vinyl flooring. Cleo is not just another vinyl product; it’s different in every way.

The process of bringing a revolutionary product to market has been the most challenging and exciting part of my career. To see Kurt’s vision for the brand unveiled at Surfaces earlier this year was an unbelievable experience.

Chris O’Connor is the president and CEO of Congoleum.