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My take: Award of Excellence—Behind the winners

May 28/June 4, 2018: Volume 33, Issue 25

By Steven Feldman

 

Now that the 22nd Annual Award of Excellence winners have been announced, we can dig a little deeper and try to provide a little commentary on the results. In what seems to be the case each year, there were some surprises interspersed between the usual suspects as you will find on page 22. But with the voting surpassing 2,200 ballots this year, we are confident the winners are well deserving of the honors bestowed upon them by the retail and distribution communities.

Just for the record, every vote is vetted. Any ballot that is submitted from manufacturer personnel is deleted. As well, we often find the same retailer voting multiple times. Only his or her first vote is counted; the rest are eliminated.

While FCNews publishes only the winners in each category, it is interesting to look behind the numbers and analyze the vote counts. The most interesting aspect of the voting came in the Resilient – Commercial category, where Johnsonite had won the past two years in a landslide. This year, however, Mannington Commercial turned the tables in very convincing fashion. Given how almost all the votes come from flooring retailers, I surmise they were endorsing Mannington’s Main Street offerings.

The Hardwood B category, won by Anderson Tuftex this year, is traditionally one of the most contentious. Finishing close behind the newly combined brand were Somerset, Mullican, USFloors and Mirage. Those five companies commanded 58% of the vote. Eleven companies in this category scored at least 50 votes.

Speaking of contentious categories, the new Hardwood C group fit the bill. This was the first year we separated some of the smaller suppliers into their own class, 17 to be exact. So we really had no idea what would happen. When the dust cleared, it was HomerWood pulling away by a comfortable margin in a category that saw seven of those 17 companies garner at least 100 votes. Those who performed admirably here were Cali Bamboo, Triangulo, Monarch and Urbanfloor.

I was also interested to see what would happen in the LVT B category once we jettisoned USFloors to the new WPC/Rigid Core classification. Close race between Karndean Designflooring, EarthWerks and Metroflor, which together earned nearly two-thirds of the vote.

One of my favorite categories is Laminate B. Why? Because there are eight companies competing there, and each garnered at least 5% of the vote. No company received fewer than 100 votes and four had at least 250, or 11%.

So, when I was a statistics major in college before switching to economics, I learned the more times you flip a coin, the better the odds of a 50/50 split between heads and tails. But that’s not the case when it comes to voting. The more votes you have, the more one candidate will assert itself. But not when it comes to the Award of Excellence. In the Cushion A category, it was a two-horse race between Carpenter and Leggett. And it was akin to Affirmed-Alydar in the 1978 Belmont Stakes. Over 2,200 votes, and just 14 separated the pair.

As for tile, the last time Dal-Tile lost the A category, Bill Clinton was in office. And kudos to Emser for winning the B category for the second year in a row after increasing its share of the voting from 9.8% to 13.7% to 15.8% to 16.2% these last four years. This is another company growing by leaps and bounds.

One last observation, and I said this last year as well: We have noticed a huge disparity in the voting between ballots cast online and those captured in person at Surfaces. While 95% of the voting is done online, those companies that do not exhibit at Surfaces garner a much lower percentage of the votes in the paper balloting done at the show. I’m sure Informa Exhibitions, our co-sponsor in the competition, will be happy to hear that.

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Award of Excellence: Mohawk returns to winner’s circle as Best Overall

May 28/June 4, 2018: Volume 33, Issue 25

By Ken Ryan

 

Garden City, N.Y.—For the third year in a row, Mohawk Industries was voted Best Overall Manufacturer—one of four Mohawk-branded honors, and six in all for Mohawk Group—in FCNews’ 22nd annual Award of Excellence competition.

Mohawk won for Best Carpet Manufacturer (Group A), Best Commercial Carpet Manufacturer and Best Laminate Manufacturer (Group A), as well as Best Overall. Further, two Mohawk companies took home top honors, including Dal-Tile, which was named Best Ceramic Manufacturer (Group A) for an unprecedented 20th consecutive year. Karastan won top honors for Area Rugs.

“At Mohawk, we continue to invest heavily in the future,” said Tom Lape, president of Mohawk residential, who attended the annual affair at the Garden City Hotel with several members of the Mohawk team. “We are honored that retailers recognize our products, such as the industry’s first hypoallergenic soft flooring—Air.o; our SmartStrand franchise and our revolutionary wood flooring—RevWood, as innovations that contribute to their business success and consumer satisfaction. Mohawk is not only thankful for their resounding endorsement of our products but also of our hardworking employees whose talent and dedication earned our company these prestigious awards.”

Dal-Tile has done what no other company or brand has done—won the award for two decades running. According to John Turner, president, the victory laps never get old. “Winning the Award of Excellence is meaningful to Dal-Tile because it reinforces how our customers feel about their relationship with our business and how they value our Daltile, American Olean and Marazzi brands,” he said. “Each team member plays a critical role in ensuring that we forge relationships with our customers through superior service and products that lead the industry in style, innovation and quality. Our long history of success in this awards program illustrates our commitment to excellence and the significant partnerships we enjoy with our customers.”

Mohawk wasn’t the only dominant company. It was a big night for Shaw Industries and its divisions as well, with five awards. Shaw won Best Manufacturer for LVT (Group A) and Best Manufacturer for Hardwood (Group A); Anderson Tuftex took home top honors for Carpet (Group B) and Hardwood (Group B), while USFloors took first place in the inaugural WPC/Rigid Core category.

“The Award of Excellence is a coveted and respected industry award and receiving this award for both LVT and hardwood is an immense honor for Shaw Floors,” said Herb Upton, vice president, hard surface. “We’re thrilled to see our latest hard surface products have been well received, and these awards confirm Shaw Floors leads the way in hard surface innovation.”

Drew Hash, vice president, Shaw hard surface products, added, “To be chosen for these prestigious awards by our retail partners speaks to the success of Shaw’s efforts to put customers at the forefront of all we do. We thank our dealers and Shaw associates who make our shared achievements possible.”

For the first time a separate category for WPC/Rigid Core was established, a nod to the explosiveness of the waterproof vinyl flooring segment. USFloors, marketer of the highly successful COREtec brand of WPC, won the award for WPC/Rigid Core after taking top honors for LVT the previous two years. “To achieve an Award of Excellence from your customers is the most meaningful and valuable recognition any company can wish for,” said Piet Dossche, president of USFloors. “I am very proud and honored to receive this trophy on behalf of our entire team of dedicated people who are working hard to provide the best product and service to our retail partners. The revolution our COREtec product has created in the WPC product category has been great for our customers who have embraced this exciting new product wholeheartedly. Thank you, FCNews and Informa Exhibitions, for organizing this yearly contest and event.”

Being part of the Shaw family, Dossche added, has given USFloors more opportunities to grow the COREtec business. “We are committed to remain the leader in this category and building COREtec into a strong consumer brand.”

Among the repeat winners, Emser Tile won for the second year in a row in Ceramic (Group B), and Inhaus took top honors for Laminate (Group B), marking its second consecutive year in the winner’s circle. “Emser Tile is proud to be recognized by our customers and receive the FCNews Award of Excellence,” said Bob Baldocchi, chief marketing officer. “As we celebrate our 50th anniversary, this recognition validates our service promise commitment to our customers and inspires us to continue to find new ways to innovate and enhance the overall customer experience.”

Derek Welbourn, CEO of Inhaus, commented: “We feel extremely fortunate and are honored that our customers voted for us. We have a passion for our product offerings and strive to create products that people are excited about both in terms of innovative design and quality. In our eyes, this award is a recognition of our efforts, and we are very appreciative of that.”

A new classification (Group C) was established for the first time to recognize quality, smaller-scale companies. In carpet, Southwind won for Group C while HomerWood was honored in hardwood.

“Southwind and all of our employees are honored to have won this Award of Excellence,” said Richard Abramowicz, executive vice president. “It is a team effort—not one individual. Southwind strives to bring to market the most innovative and forward-thinking products that provide solutions to the marketplace. We would like to thank our valued customers for recognizing our efforts for this award.”

Methodology

Sponsored by FCNews and Informa Exhibitions, proprietors of The International Surface Event (TISE), the Award of Excellence is a way for manufacturers’ customers—retailers, distributors, designers, installers and specifiers—to honor the companies they feel consistently provide the best service, professionalism of sales force, management responsiveness, value, design, B2B, handling of claims and ease of doing business.

“The Awards of Excellence are honors bestowed to manufacturers by the heart and soul of the flooring industry—the retailers,” said Dana Teague, vice president, Design Group, Informa Global Exhibitions. “It is a pleasure and an honor for Informa/Surfaces to co-sponsor this year’s awards with Floor Covering News. We are delighted to share our enthusiasm for innovation with brands that continually strive for excellence. Surfaces is the platform that manufacturers use to launch or highlight many of the winning products to the delight of the thousands of retailers, distributors, designers and installers that come to Las Vegas every January. Congratulations to the recipients of this year’s awards.”

Readers of FCNews, as well as other industry personnel visiting trade shows such as Surfaces (and not employed by a manufacturer), voted between October 2017 and the end of March 2018 for the companies they felt best met established criteria in the following floor covering categories—Carpet, Commercial Carpet, Area Rugs, Resilient, Resilient Sheet, Resilient Commercial, Hardwood, Tile, Laminate, Cushion/Underlayment, WPC—as well as the Best Overall mill. Ballots were featured in FCNews and readers could mail or fax them back, as well as vote online and at industry events such as Surfaces.

While the category awards were done on a simple, one-vote-per-category/company format, the Best Overall award required voters to fill in their choice for first, second and third place. Votes were weighted so that first place was worth five points, second place worth three points and third place one point. Point totals were tabulated and the company with the most in each was named the winner.

As has been done for the previous nine years, individual category winners were selected in two or three groups based on their volume. Also, manufacturers did not have to pay a fee to be eligible to receive a vote, which has been customary since the first Award of Excellence competition. Any and all manufacturers of floor covering products in the above-referenced categories were allowed to receive votes.

More than 2,200 votes—representing flooring retailers, distributors, designers and installers—were cast, with more industry professionals voting online than ever.

 

 

 

 

 

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Made in the USA: U.S. suppliers leverage advantages of domestic production

April 30/May 7, 2018: Volume 33, Issue 23

By Mara Bollettieri

Many domestic flooring suppliers cite numerous advantages in producing stateside. A huge benefit that Don Finkell, CEO of American OEM, pointed out is the ability to respond quickly to changing design trends in the industry. “We are closer to the market, so we are more aware of consumer preferences,” he explained. “In addition, consumer trends favor locally made products. American made has become a whole movement of its own.”

Others cite much shorter lead times as being a key benefit. “We have the ability to deliver product for large installations within four weeks,” said Michael Raskin, CEO of Raskin Industries. “In addition, we can fill in our domestic inventory to support distribution and our distributors can bolster their supplies if needed, which provides excellent support and turnaround.”

Matt Rosato, director of portfolio management, Anderson Tuftex, concurred. “When you have domestic production vs. something that’s sourced overseas, we are more agile and able to quickly hit lead times, especially for some project work. If it’s overseas, you’re looking for, after production time, 12-16 weeks of transit time into the U.S., where we can turn it around in a couple of days.”

For executives like Jimmy Tuley, vice president of residential resilient, Mannington Mills, being able to innovate and bring products quickly to market go hand in hand. “We’re also in control of our process. It’s one of the cores of Mannington—to be able to control your own destiny. And when you produce, you control that whole supply chain.”

Tom Lape, president, Mohawk Residential, can attest to that notion. Mohawk Industries is in the middle of a major push toward domestic production, with $700 million invested in five different plants. He noted that 90% of what the company produces is being sold right here at home. Beyond that, he said, “there is a high level of supplier reliability; the more you in-source, the more you create a more reliable customer and there are fewer big surprises.”

Onshoring creates jobs

Opening plants here at home, suppliers say, has increased the number of employees that suppliers need to hire. Paul Stringer, vice president of sales and marketing, Somerset Hardwood Flooring, shared that the number of employees has increased exponentially over the years now that the company has onshored production. “I started work at Somerset in 1999. At that time, we had roughly 225 employees; today, we employ more than 900 people throughout all of the Somerset operations.”

The creation of more jobs, in turn, sparks work in other industries as well, executives say, thereby stimulating the overall American economy. Mannington’s Tuley illustrates how opening plants throughout the U.S. has done precisely that. “If you look at a plant that’s growing and expanding, chances are there’s a restaurant in that area that’s opening, there are roads that are being worked on—all sorts of service industries spring up around manufacturing facilities.”

Anderson Tuftex’s Rosato also believes there’s a direct correlation between plant openings and the creation of jobs in surrounding communities. “We have a large project in Alabama with Shaw that we are investing millions of dollars in, stimulating local jobs in that state as well as other states in which we manufacture—be it California, South Carolina, Tennessee or Alabama. This is definitely impacting and increasing the workflow and job creation in those states.”

Don Maier, president and CEO, Armstrong Flooring, also feels his company is contributing to the increase in jobs in certain states. “Our domestic manufacturing supports local jobs, and we are a significant employer in many of the communities where our U.S. plants are located,” he stated.

Inherent challenges

Despite all the advantages to onshoring, there are some inherent challenges. The most prominent is the void associated with the rise in manufacturing job openings vs. the lack of a skilled workforce to fill those positions. Somerset’s Stringer can attest. “I think this new generation has frowned on factory work or production work,” he told FCNews. “Young people today want to work on computers or sit in front of a screen. They don’t see themselves doing physical labor.”

Vance Bell, chairman and CEO, Shaw Industries, concurs that finding employees in this modern age is difficult. However, he said, the company is trying to encourage people to work in this field. “We believe we have an opportunity to educate students about the rewarding careers available in manufacturing and the diversity of career paths they can take here at Shaw.”

But even in cases where you have skilled employees, there’s still somewhat of a learning curve—especially when opening up a new plant. “It’s extensive and it takes time to train people, to get equipment exactly how you want it,” Mannington’s Tuley said. “It’s a major undertaking to be able to do manufacturing in the U.S.”

Other challenges that suppliers face is the competitive pricing of products from overseas. “The most notable is the battle against cheap imports,” said Frank Douglas, vice president of business development, Crossville.

Some consumers, he noted, are indifferent when it comes to the whole Made in the USA movement, opting instead for less expensive goods.

Potential impact of tariffs

Many flooring industry executives say it’s too soon to tell whether policies instituted by the Trump Administration have helped accelerate domestic production (see related story on page 20). On some level, though, many feel the mere threat of U.S. tariffs on some Chinese imports could indeed enhance domestic production.

According to Gregg Link, senior director of product management, Dal-Tile, those who make products overseas may be at a disadvantage if these tariffs are enacted. But that’s a big if. “For those that don’t have manufacturing capability and have a heavier reliance on sourced goods—and in particular China—that’s obviously going to be something that they’re going to question,” he said. “I don’t think there’s any definite direction.”

American OEM’s Finkell sees the threat of tariffs on some imported goods as beneficial to Made in the USA. “I do believe that uncertainty around what President Trump will do with tariffs is helpful to the domestic industry. Prudent buyers are increasingly hedging their bets so as to not to have all of their eggs in the import basket if a trade war breaks out or significant tariffs are imposed on imported wood floors.”

Mannington’s Tuley is uncertain about the threats as well but feels those who onshore have the upper hand. “It’s so difficult to tell in our current environment what could happen. Certainly, tariffs could change the pricing structure of flooring products if they’re taxed in certain ways. And that could give companies that manufacture in the U.S. an advantage. But it’s so hard to predict what’s going to happen.”

Shaw’s Bell feels that regardless of whether the tariffs happen or not, Made in the USA is the way to go. “We just believe it makes economic sense for any company to have some level of in-market production for their products,” he said. “That is the overall trend globally.”

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Carpet: Playing at the high end pays big-time dividends

April 16/23, 2018: Volume 33, Issue 22

By Ken Ryan

Carpet mills are taking advantage of the new reality in flooring—with carpet relegated primarily to the bedroom, consumers are willing to spend more to make that soft surface area really stand out.

Indeed, carpet mills are finding that even in a shrinking market for soft surface, there is money to be made by playing at the high end. Some examples:

Anderson Tuftex

Anderson Tuftex had a strong showing at Surfaces. Since then, dealer reception to its new carpet products (Tavares, Tanzania and Heirloom) has been exceptional, according to Katie Ford, director of brand strategy. “The dealer base has been so supportive. If you are a dealer, and you want to make money, you have to have Tavares and Tanzania—and you probably need to have Heirloom, too. You need the whole line, really, because those three styles are distinctly different.”

Ford said there is nothing quite like Tavares in the market—a natural stone visual akin to a Venetian plaster. “It’s just beautiful. We have a rug version of it, too, and we had it installed at Surfaces; it’s everyone’s favorite.”

Tanzania, in denim blue, is offered in a broken Chevron pattern. Like fine wine, it is a product that gets better with age, Ford said. “Chevrons are showing up these days. These patterns are timeless and don’t go out of style.”

Another favorite is Heirloom, with a raised medallion within a small scale textural pattern. “It’s another timeless classic look,” Ford explained. “With AT, you know our products have that little extra craftsmanship to stand out.”

Dixie Group

By virtue of the fact that it is not a low-cost manufacturer, The Dixie Group must create differentiated products to be successful. That’s according to T.M. Nuckols, president, residential division, who cited two new PetProtect products for 2018—Signature and Trademark, which will be launched by Masland in the second quarter. “Also, Bombay Vibration is a remake of a classic Masland product and now made with PetProtect solution dyed nylon 6,6 fiber; it delivers great durability and stain resistance in a softer and more comfortable product.”

The Masland Energy line, coming in May, is a commercial segment offering with 20 well-styled products made with nylon 6,6 for durability and performance. Wholesale price points range from the low teens to mid 20s, “so we are not targeting the typical Main Street price points,” Nuckols said.

Foss Floors

Foss introduced its DuraKnit collection this year featuring a new construction technique for higher-end broadloom that enables the consumer to install an upscale look in tough traffic conditions. According to Brian Warren, executive vice president, sales and marketing, these products will never fray, zipper or unravel, nor will they fade. And while they are stain resistant and will never wrinkle, they still feature a soft hand and luxurious styling, he added.

In 2018, the company introduced its “Carpet Reinvented” DuraKnit display, which includes an interactive storyboard to highlight the line’s unique characteristics. “These innovations are helping the retailer achieve higher margins by providing a unique selling proposition,” Warren said.

Gulistan Floors

John Sheffield, vice president of sales and marketing, Gulistan, said the company is incorporating a very limited distribution strategy to allow dealer partners to maximize their sales and profits. “We have created a unique collection of patterns using our solution-dyed PET. With our Stainmaster offering, we are using the solution-dyed yarns and trying to fill product voids in the with new textures and yarn applications.”

Mohawk

When you talk high end, Karastan is arguably the first brand that comes to mind. Karastan has three premium yarn systems with which to work in developing products. “Having access to wool, SmartStrand Silk and Kashmere Nylon gives us the ability to develop unique looks and textures utilizing the attributes of these yarns,” said Bill Storey, senior vice president, Mohawk and Karastan. “In addition, we also have developed styles using a combination of two yarns. For example, Hampshire Bay has wool as the base yarn and SmartStrand Silk as the accent. The result is an elegant look that cannot be achieved with a single yarn system.”

Karastan’s new soft stone looks—Mackenzie and Berkeley —are standouts. “These styles create the look of natural stone in a luxurious, soft hand,” Storey explained. “This is achieved through our vintage weave process which utilizes SmartStrand Silk, space-dyed yarn.”

Phenix

The Cleaner Home collection is Phenix’s latest in innovative, trend-forward carpet designs. Refuge, Flourish and Well Being are a collection of three new multi-color patterned carpets that utilize innovative cut and loop technology which allows for varying amounts of cut vs. loop.

These products feature a unique combination of colors that become visible at varying points in the construction to create a unique sculpted look with their own dimensional pattern.

Phenix’s Stainmaster PetProtect Design Solutions collection helps sell higher-end products in multiple surfaces by removing one of the biggest pain points for consumers—coordinating their flooring without the help of an interior designer. “It also helps facilitate overall larger tickets and enhanced profit opportunities for the retailer,” said Mark Clayton, president of Phenix Flooring. “We’re bringing hard surface and carpet together in one display and making it easier than ever for a consumer to walk in, visualize her entire home and purchase on the spot.”

Shaw

Shaw Floors continues to burnish its reputation as a leader in innovation with Bellera, a high-performance carpet line. Bellera’s high-design, on-trend offerings include tonals, accents, loops and bold-colored patterns.

“We’ve put Bellera to the test and can say this carpet will look as good in five years as it does on day one,” said Teresa Tran, director of soft surface portfolio management.

Bellera features Shaw’s spill-proof LifeGuard backing, Endurance high-performance fiber and R2X soil and stain resistance. “We’ve listened to the consumer and are proud to offer them the softness of a residential carpet that is durable enough to withstand their active lifestyle.”

Stanton

Stanton’s premise is differentiation. Three brands of note are Antrim, Rosecore and Crescent, which feature unique styling and are merchandised in high-end display systems. Stanton’s Atelier collection offers cut/loop woven nylon patterns provide greater design and color flexibility than the traditional LCL.

“These introductions coupled with our unparalleled use of color, design and multiple yarn types in woven patterns has set new standards,” said Jonathan Cohen, CEO.

Stanton is introducing Stanton Street, Decorative Commercial this summer. This new collection encompasses a mix of carpet tile, planks and decorative commercial broadloom for Stanton’s first dedicated commercial offering.

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Anderson Tuftex, COREtec brands to exhibit at Domotex USA

Chicago—Shaw Industries Group will exhibit its Anderson Tuftex and COREtec brands at the inaugural Domotex USA trade show, Feb. 28 to March 2, 2019 at the Georgia World Congress Center in Atlanta. Anderson Tuftex is Shaw’s premier line of residential hardwood flooring and carpet products. Acquired by Shaw in 2016, USFloors is the innovator of multi-layer flooring, best known as WPC and SPC flooring marketed under the COREtec brand.

“Shaw fully supports the new Domotex USA trade show,” said Tim Baucom, executive vice president of residential business at Shaw Industries. “I’m personally excited to see Domotex USA drive enthusiasm for residential flooring in North America. Shaw will be a key player at this event, and we expect to connect with new residential flooring advocates when we showcase our leading position in this space.”

The Anderson Tuftex and COREtec exhibits will be positioned alongside each other to enable attendees to easily preview all Shaw product offerings on display at Domotex USA.

USFloors has participated at Domotex in Hannover and Domotex asia/ChinaFloor for several years. “Domotex is a first class, global floor coverings exhibition,” said Piet Dossche, president of USFloors and executive vice president of hard surface for Shaw. “We believe the show’s organizers will create a similar, high-quality flooring innovations event in the U.S. and plan to utilize Domotex USA as a major platform to launch our new COREtec innovations to the North American marketplace.”

Both Anderson Tuftex and USFloors are members of the Domotex USA advisory board.

“The confidence that Anderson Tuftex, USFloors and Shaw Industries have placed in Domotex USA by becoming our largest exhibitor is humbling and confirms our commitment to build the best event for the American flooring industry,” said Raymond L. Bianchi, vice president of events and business development at Hannover Fairs USA, Domotex USA’s organizer and manager. “Shaw is a leader in the industry, and we hope to grow together to make Domotex USA the premier marketplace for floor coverings in North America.”

 

 

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Mills find a niche with custom rug programs

March 19/26, 2018: Volume 33, Issue 20

By Ken Ryan

 

As hard surface products continue to take market share residentially, carpet mills are facing some choices: hope the pendulum swings back to broadloom, or get in on the action. Many of them chose the latter, offering custom area rug programs as an add-on sale to hardwood and other types of hard surfaces. In fact, for some mills, business has been flourishing in this era of hard surface growth.

“I tell people we are no longer in the carpet business,” said Don Karlin, director of broadloom sales for Nourison, which is strictly a soft surface supplier. “I tell people we are in the hard surface business and rugs are the complementary piece. The world is all about fabricated rugs.”

Following is a sampling of some custom rug programs and offerings available today.

Anderson Tuftex

A/T, a Shaw Industries brand, will continue to utilize the custom area rug program Tuftex has had for the past several years. “We can cut any of our A/T carpets into a custom area rug up to 24 x 36 feet,” said Katie Ford, director of brand strategy. She said shapes for area rugs include rectangles, squares, rounds and ovals, as well as floor and stair runners. “We also offer a full assortment of edge treatments such as binding, serging, fabric and leather.”

Couristan

Couristan has built on the success of a custom area rug program it started in 2014. Its program allows dealers to fabricate a Couristan product into a custom area rug that addresses their customers’ decorating needs. Today, Couristan’s broadloom business is heavily fabricated, with more than 50% of its business in fabricated rugs. “The hard surface [category] has actually helped our business,” said Len Andolino, executive vice president–residential division, Couristan. “We are pushing the envelope with fabricated rugs.”

Lexmark

Lexmark Residential recently launched its Unite Custom Rug Program that lets retailers select their choice from any of Lexmark Living’s three broadloom pattern collections. “What is great about this program is it is built on the same construction as our hospitality line, which is our bread and butter,” said John Madden, general manager, Western region.

Masland

Masland’s program, Custom Area Carpets and Rugs, expands design options for the floor and offers custom capabilities. Options range from wall-to-wall to inset area carpets and rugs to loose-laid rugs on top of flooring surfaces. This Dixie Group brand has a custom program that can make any size or shape rug from its broadloom offerings. The program has been well-received, according to Jared Coffin, vice president–rugs and wool products, who noted, “Rugs gives us an insight into trends; therefore, it’s an important part of our business.”

Mohawk/Karastan

Karastan, Mohawk’s high-end rug supplier, lets users create their own looks with its Inspired Luxury program. Customers are able to choose looks from a select group of styles, 100 color options and custom rug bindings. In addition, at Surfaces 2018, Mohawk Home showed Vintage Tapis, a hand-knotted collection available in four sizes including 10 x 14. The line is designed with soft, natural cotton rather than jute. According to Mohawk executives, the most sought-after line at the show was Spike Market with Everstrand fiber. This premium polyester is produced with up to 100% post-consumer content from plastic bottles. The rugs are stain resistant.

Nance Industries

For Nance Industries, rugs have always been its bread and butter. “That is really our niche, and you are seeing a lot better growth in rugs,” said Mike Nance, principal. The company showed new custom-made rugs at the show. In fact, Nance employs two custom-rug artists who can create almost any design pattern or theme a customer can imagine at any size they choose.

Nourison

Fifty to Infinity is a custom-rug program by Nourison that utilizes the very best in woven broadloom rugs. Each rug is made to order from premium woven broadloom carpeting and serged on the edges for a quality, finished look. Production time takes seven to 10 business days. Available sizes range from

5 x 7 to 10 x 10 and everything in between.

Phenix Flooring

Phenix is no stranger to trying new things—or markets, for that matter. At Surfaces, it announced its entry into the area rug business under the Cleaner Home Rugs banner.

Mark Clayton, president and CEO, said the move into rugs is a nod to the explosive growth of hard surfaces. “With so many beautiful patterns in our line, this is just a natural addition to what we are doing for hard surfaces.”

Prestige Mills

Add Prestige to the list of carpet mills looking to leverage the growth of hard surfaces. According to Peter Feldman, president, a high percentage of the company’s broadloom business ends up as rugs, in some cases cut by their dealers after shipping. “While cutting broadloom carpet into rugs is good for the rug business, you are only using part of the room with rugs, so more carpet is required if you are going to go that way,” Feldman said. “It is a challenge, but we are up for it.”

Prestige Mills also sells rugs under the Stark Studio Rugs label. Stark, the wholesale rug division of Stark Carpet, is a to-the-trade carpet, fabric, rugs and wallcovering specialist with a significant presence in the custom-rug space.

Stanton Carpet

Stanton is well known for the style and design of its broadloom selections. But the fact is many of the company’s inspirations come from high-end area rugs, according to Jonathan Cohen, CEO. Stanton has been selling custom rugs for years. The company even has a “Create A Rug” page on its website that allows customers to choose carpet style and color, select the finish (i.e., hand serging, binding options) and then use the custom rug visualizer to choose their rug.

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Anderson Tuftex turns heads in Surfaces debut

February 5/12, 2018: Volume 33, Issue 17

By Ken Ryan and Reginald Tucker

 

Putting the brands together just makes sense because this is how people live in their homes. That’s how Katie Ford, director of brand strategy, describes the thought process behind the combination of the Anderson and Tuftex brands to form one company.

Rest assured, this is not just a merger of brands for simplicity’s sake. “We have reconceptualized both brands, updated the merchandising along with a new website so everything is fresh,” Ford said. “It’s on trend with everything our consumer is looking for. She’s not thinking about hardwood or carpet; she’s thinking in terms of how the overall room is going to come together.”

Retailers got a firsthand look at the combined Anderson Tuftex at Surfaces.

Wood
According to Ford, Anderson’s hardwood offering had somewhat “fallen off over the years and started looking like everything else.” So when the company decided to put the two brands together, she said the goal was to make sure it came out with some bona fide show stoppers. The first is called Fired Artistry, a new design available in four colors. Ford explained the origin of the name: “It’s based on an ancient Japanese wood preservation technique call yakisugi. We paint it black, put the stain on top and then hand sand off an area so you can see the black peeking through the product. It has great board definition as well as a matte, low-luster finish. It’s definitely trending in hardwood.”

Another head turner is Triology, which comprises oak, maple and hickory in one board. By using this combination, Ford said, customers get different patterns due to the grain variation. “When we do the painted technique on top of it, you can see how the different species take the color differently. Everybody wants distressed, time-worn and lived in, and you’re really seeing that look on this product.”

Anderson Tuftex also sees an opportunity to promote more traditional products inspired by old ¾-inch favorites in the line (Bernina hickory and maple). As Ford describes it: “It really goes back to that antique, old-school visual. With its thin strips, it almost looks like an antique floor in an old warehouse. Because it’s not your wide-plank board, it has a timeless feel to it.”

Then there’s Old World, a long/wide board product that Ford calls the “star of the show.” Available in an 8-inch-wide format in lengths up to 72 inches, the line is a fixed-link 6 x 24 herringbone that can be installed in various patterns, including a basket weave. For good measure, the line features a naturally oxidized aging process (NOA) for effect. “It already has great bones; we just added this oxidation process to speed up the aging process to get a look that would naturally occur over time.”

Carpet
Anderson Tuftex showed three lines for 2018, including Tavares and Tanzania, each noted for their patterned cut-pile constructions in Stainmaster Luxurell nylon fiber with SoftBac backing.

This premium brand is not afraid to be bold and edgy. At its booth, Anderson Tuftex installed a distressed concrete visual more commonly seen in hard surfaces. The ability to use advanced technology to create such a look in carpet can also complement the brand’s wood products. Another Anderson Tuftex SKU showcased a 3-D raised medallion. “Our carpet styling is on point,” Ford said.

Anderson Tuftex will be introducing carpet styles in nine design themes in 2018. Products will begin shipping in March.

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Shaw returns to Surfaces with AT brand

January 8/15, 2018: Volume 33, Issue 15

Dalton—Shaw Industries is back at Surfaces with its newly launched Anderson Tuftex (AT) brand. Its appearance ends a decade-long hiatus for the company—not including USFloors, which showed last year following the Shaw purchase in 2016.

“We felt like we have our eight shows, which are critical, but wanted to show Anderson Tuftex in a big way,” said Trey Thames, vice president of sales for AT. “Surfaces is the biggest show in the industry. It’s more of a coming out party.”

And a coming out party it is. “The booth is 3,500 square feet,” said Katie Ford, director of marketing. “It is two stories and will definitely make a big statement.”

Thames added exhibiting at Surfaces makes sense because of the company’s belief that the show has been focused on hard surface. “We’re now a complete flooring brand, hardwood and carpet, so we felt like it was important to be there. We’re going to be showcasing carpet and wood together, and how they go together. We’re going to have intentional pairing with our products. For example, ‘For this wood floor we recommend these three carpets.’”

In addition to how the wood and carpet coordinate, Ford said AT will be showcasing product in some unique ways, particularly how its wood can be installed on the wall. “For example, our Mystique we have flowing from the wall to the floor. In fact, all of our engineered hardwoods can be used on the walls and the floors. We’re going to have an installation showing that transition from wall to floor.”

The top level of the AT booth will focus on merchandising the brand, according to Ford. “We’ll be showing retailers a unique showroom concept—how they might show this brand in a unique way. We’ll also have all of our traditional merchandising units on the show floor as well.”

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Anderson Hardwood, Tuftex Carpets unite to create Anderson Tuftex

Anderson Tuftex_StrollDalton–The strategic merger of Anderson Hardwood Floors and Tuftex Carpets of California will take effect Jan. 1, 2018, the company announced. Both of these brands have a long heritage in the flooring industry and are a natural fit to bring together into one premium brand: Anderson Tuftex.

Anderson Tuftex creates floors that are designed with intention and crafted with care. The brand will take a holistic and consumer-centric approach to marketing and product development. Today’s consumer demands a simplified shopping experience both in-store and online and Anderson Tuftex said that is listening to the expectations of consumers.

“The entire consumer journey is changing and has been for quite some time. Consumers are finding inspiration everywhere and are more directly connected with brands than ever before,” said Carrie Edwards Isaac, vice president, Anderson Tuftex.  “But purchasing flooring is complicated and consumers feel pressured to get it right. At Anderson Tuftex, it’s about simplicity. We don’t want to overwhelm consumers with options but, rather, craft intentional designs that serve as a canvas for their lives.”
Anderson Tuftex will be showcased at Shaw Connect 2018 winter markets and will unveil the new premium brand at Surfaces in Las Vegas. The future of these two legacy brands will focus on their new, collective brand identity by working with their valued retail partners to drive premium floorcovering sales.

“We’re committed to elevating the discussion with our customers and providing them with a beautiful product mix that they’re eager to sell,” said Trey Thames, vice president of sales, Anderson Tuftex. “By offering bold, yet timeless patterns and foundational colors in both hard and soft surface flooring products, we’re empowering our customers to create a seamless shopping experience for consumers.”

Anderson Tuftex is designing and producing coveted hardwood, carpet and rugs that enable retailers to take consumers from refined to rustic, with handcrafted products that offer a cultivated charm. There are many exciting things on the horizon for Anderson Tuftex, with several new styles making their debut in 2018.

“I am excited about the momentum around this new premium floorcovering brand and our ability to inspire discerning consumers by creating a meaningful experience,” said Tim Baucom, executive vice president, residential business. “The timing is perfect with the increased sophistication of today’s consumer and her desire for a brand like Anderson Tuftex that offers transparency and authenticity.”