Technology: Latest CRM systems help flooring dealers find, manage leads

September 24, 2018 | Comments Off on Technology: Latest CRM systems help flooring dealers find, manage leads

September 17/24, 2018: Volume 34, Issue 7 By Lindsay Baillie Lead generation and management tools are becoming more important as consumers continue to start their purchasing journeys online. Whether a consumer finds a dealer via digital marketing, a TV commercial or a newspaper ad, these customer relationship management (CRM) systems help flooring retailers find and organize relevant leads as well as stay on top of their consumer’s projects from expected product delivery dates to when...

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Xpress Global Systems opens new service center

June 19, 2018 | Comments Off on Xpress Global Systems opens new service center

Chattanooga, Tenn.–Xpress Global Systems, LLC (XGS) has opened a new, 68,500-square-foot service center in Lakeland, Fla. According to Darrel Harris, CEO, the new facility allows XGS to more efficiently service a greater footprint in Florida. “Analysis showed us that a much larger, more modern facility in Lakeland would provide better service to our valued customers and allow us to improve efficiencies,” Harris stated. “The Lakeland facility fits well with our expansion plans in the Florida...

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Technology: 10 retailer tips for choosing software tools

June 18, 2018 | Comments Off on Technology: 10 retailer tips for choosing software tools

June 11/18, 2018: Volume 33, Issue 26 By Lindsay Baillie   Most flooring dealers use software to help manage and automate their businesses. However, choosing the right program to use can be a challenge, especially when considering just how many software companies and platforms exist. While some dealers find it easier to implement generic systems, others swear by using flooring-specific software. Despite differing opinions, all flooring dealers agree any program should make day-to-day business easier—if...

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Technology: Flooring software aims to bring simplicity to daily workflow

March 14, 2018 | Comments Off on Technology: Flooring software aims to bring simplicity to daily workflow

March 5/12, 2018: Volume 33, Issue 19 By Lindsay Baillie   Las Vegas—Business management, estimating and measuring software manufacturers continue to serve up solutions to simplify flooring dealers’ daily processes. At Surfaces, these companies showed off the latest programs and apps in cloud- and browser-based formats for both residential and commercial businesses. The following is an overview of some of the new programs and apps unveiled during Surfaces 2018. Comp-U-Floor Comp-U-Floor’s latest web and mobile...

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Technology: Embracing artificial intelligence is a smart move

March 14, 2018 | Comments Off on Technology: Embracing artificial intelligence is a smart move

March 5/12, 2018: Volume 33, Issue 19 By Lisbeth Calandrino   Mention the term “artificial intelligence” (more commonly referred to as AI) and most people think of science-fiction movies. But the reality is this emerging technology stands to reinvent business as we know it today. So, what is AI exactly? In essence, AI entails software, machines, etc., designed and programmed in such a manner they think like humans—all while learning in the process. Truth be...

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Technology: Chameleon Power gives dealers, suppliers an online edge

March 9, 2018 | Comments Off on Technology: Chameleon Power gives dealers, suppliers an online edge

Photographic room visualization tools ease flooring selection, specification processes   By Reginald Tucker   If you’re not incorporating photographic visualization, virtual and augmented reality in your marketing, prospecting and lead-generation initiatives, then you’re missing out on potential sales opportunities and literally leaving money on the table. That’s according to the folks at Chameleon Power, a software company specializing in proprietary tools designed to help manufacturers, distributors, retailers and contractors deliver online and in-store/in-home presentations for...

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QFloors unveils updates, additions at Surfaces

February 14, 2018 | Comments Off on QFloors unveils updates, additions at Surfaces

Las Vegas—QFloors generated notice at Surfaces, as the flooring software company showcased new products, features and technologies. “Our booth was flooded with people, both current and potential customers, who wanted to learn more about our new commercial, mobile and cloud products,” said Chad Ogden, president, QFloors. “We are really excited about these new and unique offerings, and I think the word has gotten out.” Following its partnership with MeasureSquare, QFloors has developed even better integration...

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Don’t be afraid of the big bad social media wolf

January 24, 2018 | Comments Off on Don’t be afraid of the big bad social media wolf

January 8/15, 2018: Volume 33, Issue 15 By Lindsay Baillie   The terms “digital marketing” and “social media” have been around for quite some time. In fact, most everyone in the flooring industry is talking about how to capture the new wave of consumers via social media sites and strong digital strategies. However, despite social media’s growing popularity, some flooring dealers are still hesitant to enter the digital space. According to digital marketing experts, social...

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Technology: Cloud-based software helps flooring retailers stay mobile

December 8, 2017 | Comments Off on Technology: Cloud-based software helps flooring retailers stay mobile

November 27-December 11, 2017: Volume 32, Issue 13 By Lindsay Baillie   In keeping with the growing computing demands of small and large businesses alike, technology companies are developing a host of cloud-based software programs and systems. The primary goal is to provide their customers with improved data sharing and security, better user access, easy upgrades and software fixes. While there are multiple differences between a cloud-based system and an in-house program, one of the...

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Technology: Retail Lead Management system gets upgrade

December 8, 2017 | Comments Off on Technology: Retail Lead Management system gets upgrade

November 27-December 11, 2017: Volume 32, Issue 13 By Lindsay Baillie   Retail Lead Management, a cloud-based CRM software designed specifically for flooring retailers, has released a host of new features to increase its effectiveness and help dealers track retail flooring leads. These features were launched only a couple of months after the program was made available to all flooring retailers. Jason Goldberg, CEO of America’s Floor Source, had the idea to develop Retail Lead...

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