CCA Global conventions: Flooring America/Flooring Canada looks to raise the proverbial bar

February 7, 2019 | Comments Off on CCA Global conventions: Flooring America/Flooring Canada looks to raise the proverbial bar

February 4/11, 2019: Volume 34, Issue 18 By Ken Ryan   Oxon Hill, Md.—Notwithstanding a 10-inch snowstorm that blanked the Washington, D.C., area and delayed travel plans for some, retail members of Flooring America/Flooring Canada arrived here for conneXtion basking in the warm glow of a successful 2018 and confident the good times would continue throughout 2019. Flooring America/Flooring Canada dealers have good reason to be pleased—as business increased an average 9.7% for the group...

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CCA Global conventions: Carpet One retailers thrive through specialization

February 7, 2019 | Comments Off on CCA Global conventions: Carpet One retailers thrive through specialization

February 4/11, 2019: Volume 34, Issue 18 By Ken Ryan   Oxon Hill, Md.—It’s a great time to be a flooring dealer in this age of fragmentation in which consumers reward specialization. That was the message John Gilbert, Carpet One Floor & Home’s new president, delivered to members during the co-op’s winter convention here. Gilbert, who began his 40-year career selling typewriters for IBM, has held major marketing positions for brands that include Dunkin’ Donuts...

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Exclusive interview: A closer look at Armstrong Flooring today

February 7, 2019 | Comments Off on Exclusive interview: A closer look at Armstrong Flooring today

February 4/11, 2019: Volume 34, Issue 18   Within the past five years, Armstrong Flooring has developed several strategic initiatives to strengthen the business. Among these moves included separating from the ceilings business, exiting the laminate segment, reconfiguring some of its distributor partnerships and alliances, and, more recently, selling its wood flooring operations to American Industrial Partners (AIP). FCNews publisher Steve Feldman and Reginald Tucker, managing editor, sat down with Don Maier, Armstrong Flooring president and...

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MSI expands into LVT for full-service flooring

February 7, 2019 | Comments Off on MSI expands into LVT for full-service flooring

January 21/28, 2019: Volume 34, Issue 17 By Megan Salzano   The demand for LVT flooring continues to rise, and MSI has evolved with the times by expanding its product offering to include the popular category alongside its tried-and-true tile assortment. According to the company, its new LVT offering is meant to support the changing needs of its retail partners while tapping the potential of a growing category to support the company’s growth. Megan Salzano,...

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Sunday, we’re closed

February 7, 2019 | Comments Off on Sunday, we’re closed

Why some flooring dealers don’t find value in keeping Sunday hours January 21/28, 2019: Volume 34, Issue 17 By Megan Salzano   Competition for consumer dollars continues to rise between the independent flooring retailer and its big box, ecommerce brethren. In order to keep those dollars in store, independent retailers are charged with frequently updating store strategies to enhance the overall customer experience. Those strategies include everything from employee training initiatives to inviting curb appeal,...

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Silver lining: Retailers turn bad breaks into breakthroughs

February 7, 2019 | Comments Off on Silver lining: Retailers turn bad breaks into breakthroughs

January 21/28, 2019: Volume 34, Issue 17 By K.J. Quinn   When you operate a small business, bad breaks are inevitable. Sometimes, the best-laid plans are offset by unforeseen circumstances. When you consider the shakeout in retail the last two years as stores closed by the thousands and shopping malls became ghost towns, one misfortune can lead to disaster. FCNews recently spoke with six retailers who overcame adversity and found a silver lining along the...

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Immigration reform: Should flooring dealers worry?

February 7, 2019 | Comments Off on Immigration reform: Should flooring dealers worry?

January 21/28, 2019: Volume 34, Issue 17 By K.J. Quinn   Three years into the Trump administration, a series of controversial decisions made by the President were aimed at keeping America’s borders safe. However, recent immigration policy changes stand to significantly impact the foreign labor pool as legal pathways to enter and remain in the U.S. are subjected to more scrutiny than ever before. “We’ve heard clients say they are losing patience on whether it’s...

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Exit strategies: Checklist for a smooth succession

February 7, 2019 | Comments Off on Exit strategies: Checklist for a smooth succession

January 21/28, 2019: Volume 34, Issue 17 By Leah Gross   Succession planning is imperative if you plan to pass on or sell your business or its assets, experts in the field of ownership transitioning say. But here’s the problem: Research shows less than one-half of all businesses within the United States have an exit strategy in place. Without a succession plan, business owners run a dangerous risk of failure during a transition. Some steps...

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High times: Flooring dealers debate merits of drug testing employees

February 7, 2019 | Comments Off on High times: Flooring dealers debate merits of drug testing employees

January 21/28, 2019: Volume 34, Issue 17 By Robert Persons   For many Americans in industries that range from air traffic control to flooring retail sales, drug testing is a part of the employment process. “The reason why I drug test is to make sure [my employees] are not on drugs,” said Darren Braunstein, vice president of Worldwide Wholesale in Edison, N.J. Drug testing may seem like a sure-fire way for employers to cover their...

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Beyond flooring: Retailers find success in cross-selling

February 7, 2019 | Comments Off on Beyond flooring: Retailers find success in cross-selling

January 21/28, 2019: Volume 34, Issue 17 By Irene Ross   When Floors and More of Benton, Ark., opened its doors in the 1970s it was solely a tile distributor, explained Carlton Billingsley, vice president of operations. Then came that decade’s recession and, with it, astronomically high interest rates. New home building in the area came to an almost complete standstill. But the story didn’t end there. Floors and More saw a new niche in...

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