Retailer2retailer: Values-based leadership

January 19, 2015 | Comments Off on Retailer2retailer: Values-based leadership

January 19/26, 2015; Volume 28/Number 15 By Scott Perron (Second of two parts) “In the absence of great leadership, people will listen to anyone who steps up to the microphone.” In an instant I remembered that quote used by Mark Fernandes, chief leadership office at Luck Companies, at his Values Based Leadership educational session at Surfaces East this past October, as I had said the same thing hundreds of times. Fernandes talked about both his...

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Retailer2retailer: Values-based leadership

January 16, 2015 | Comments Off on Retailer2retailer: Values-based leadership

January 5/12, 2015; Volume 28/Number 14 By Scott Perron (First of two parts) Like many of you, I am a fierce competitor who hates to lose, a person who is internally driven to accomplish whatever I take on. However, the results do not always match the desire. I’ve looked back on all that has happened over my business career, many times throughout I had to gauge if the work being done was having the most...

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retailer2retailer: Time to get in the game

July 30, 2014 | Comments Off on retailer2retailer: Time to get in the game

Volume 28/Number 3; July 21/28, 2014 (First of two parts) By Scott Perron Remember, my friends, that spectators don’t have a win-loss record, and Lumber Liquidators, Empire Carpet, Floor & Décor and other formidable competitors have entered the game while we all work to compete with each of these companies on a daily basis. Some are privately held, some have public money, and each is focused on expanding their niches in markets across the nation,...

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Retailer2Retailer: Find another gear

November 25, 2013 | Comments Off on Retailer2Retailer: Find another gear

Nov. 18/25 2013; Volume 27/number 15 By Scott Perron Scott Perron When it’s all said and done, 2013 will be known as the year that the flooring industry officially left the recession of 2009 and beyond. Although there have been slight signs of recovery since late 2012, most dealers in almost every market are reporting a favorable increase in business while others are strategically planning for real-time growth. I have talked with and worked to...

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Retailer2Retailer: Opportunity looks a lot like hard work

October 15, 2013 | Comments Off on Retailer2Retailer: Opportunity looks a lot like hard work

Oct. 7/14, 2013; Volume 27/number 12 By Scott Perron Scott Perron As I travel around the country developing stores and consulting for many others, I’ve noticed a true separation between the stores that prosper versus the ones that struggle. More often than not, business failure is from a breakdown of sound business practices that lead to disappointment. (more…)

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Motivation by stimulation

June 17, 2013 | Comments Off on Motivation by stimulation

Volume 26/number 28 June 10/17, 2013 by Scott Perron Because of my energy and optimism, over the last several years one question has been asked of me over and over again: “Scott, what motivates you?” Well, folks, the answer is simple: People, people, people! In a previous article (FCNews, Oct. 10/17, 2011), I described the seven P’s for developing a successful business: pain, plan, process, passion, people, patrons and profit. Although many other items lie...

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Seven sources of income

April 22, 2013 | Comments Off on Seven sources of income

by Scott Perron In a lifetime we each meet people who we consider unique, influential or inspiring. While living in Kansas City, I met a man I would describe as having all three of these traits. Let’s call him Dr. T. and, yes, he is a medical doctor. In addition to being a successful leader, Dr. T. was also very human, humble and appreciative of from where he came. We were introduced by a mutual...

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retailer2retailer: Thank you mom and dad

March 11, 2013 | Comments Off on retailer2retailer: Thank you mom and dad

by Scott Perron Volume 26/Number 21; March 4/11, 2013 It was just two decades ago when I entered the business of business for real. That was the month I took over the family operation originally known as The Shag Barn in Plainville, Conn., which became Perron’s Flooring Center. I had all kinds of bright ideas as a 27-year-old aspiring to make something of himself. My parents, Don and Gladys, had built a business with no formal...

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Retailer2Retailer: The Seven Ps

October 17, 2011 | Comments Off on Retailer2Retailer: The Seven Ps

by Scott Perron Over the last three-and-a- half years since relocating to the Midwest and changing my job description from retail entrepreneur to corporate franchising, I have been asked on countless occasions to develop a shortlist of key ingredients to operating a successful business. In response, it occurred to me that although there are thousands of required steps, my mentors have helped identify seven characteristics crucial to being victorious. (more…)

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Retailer2retailer: Change your people

May 18, 2010 | Comments Off on Retailer2retailer: Change your people

By Scott Perron We all know the industry has been experiencing an unprecedented recession stretching from late 2007 to the writing of this article. For those with the wherewithal to sustain during this economic black hole, huge opportunity lies just on the other side of would-be disaster. And, if you have the capital, infrastructure and guts to expand, you may reap an incredible increase in market share. Why? From my view it exists for several...

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