Retail Education: K.I.S.S.

March 3, 2010 | Comments Off on Retail Education: K.I.S.S.

by Kelley Kramer That’s right—K.I.S.S. Keep it simple, salesperson. When I started selling flooring, I studied product like no one else in my store had ever seen. As a rookie, I knew I had catching up to do and truly wanted to impress my customers. When that next buyer came in, she got the full lesson on basically everything I had learned up to that date. Quite frankly, it set me apart and I did...

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Clean Sweep: History of cleaning

March 3, 2010 | Comments Off on Clean Sweep: History of cleaning

Part three of four by Michael Pinto To help turn some of the big picture information from the last few “Clean Sweep” articles into practical steps, here are some suggestions from an entire career in the safety and health arena. Building and homeowners 1. Change furnace filters on a monthly basis. Move up to pleated filters instead of low resistance fiberglass filters. 2. Use a HEPA-filtered vacuum cleaner instead of a broom. 3. Never mix...

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Distributor's Perspective: The competitive edge

March 2, 2010 | Comments Off on Distributor's Perspective: The competitive edge

by Joe Reddington Here we are in 2010. We have gone from a survive-and-thrive mentality to a lean-and-mean frame of mind. While we hope the new decade keeps a steady uphill crawl, many of us have fewer resources to work with and seemingly less time to accomplish the tasks at hand. At NAFCD we too have tightened our belts. However, we have grown as an association and, hopefully, increased our value to you by helping...

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