Installments: The era of certification

January 21, 2011 | Comments Off on Installments: The era of certification

by Dave Stafford Like it or not, we are in the era of third-party certification of installers, sales personnel, inspectors and even business executives. Being in business for upwards of 25 years may seem to be enough verification of your practices but you may be losing opportunities. Here are some specific reasons to take the time to add certifications to your list of accomplishments. (more…)

Read More

Installments: Dealing with our government agencies

December 13, 2010 | Comments Off on Installments: Dealing with our government agencies

by Dave Stafford Sooner or later in your quest for sales, you will have an opportunity to do business with a government agency. It may be on a local level, or with a state or federal government agency. Whatever the case may be, there are several key things to remember when the government is involved. (more…)

Read More

Installments: Behind the eight ball

May 4, 2010 | Comments Off on Installments: Behind the eight ball

by Brent Fike Everyone wants an installation that happens on time and within the budget. But construction delays throughout a project do one thing: they put the flooring contractor behind the proverbial eight ball. Common mistakes One of the more common mistakes we see is not consulting or following the manufacturer’s recommendations. Manufacturers spend hours developing procedures for successful installations. Failing to follow those directions means important steps may not be performed resulting in a...

Read More

Installments: Gross vs. net charges

March 4, 2010 | Comments Off on Installments: Gross vs. net charges

by David Stafford The question of what is right, correct or an industry standard in charging for flooring products and installation keeps coming up. As a former dealer and flooring contractor with retail, commercial and government work experience of over 22 years, I’d like to offer an answer. Carpet, resilient, hardwood, laminate, ceramic, stone or other manufactured products are all made to a certain size. It is pure coincidence if a product fits the space...

Read More