Installments: Government business can be a good niche

July 30, 2013 | Comments Off on Installments: Government business can be a good niche

July 22/29, 2013; Volume 27/Number 7 By Dave Stafford In spite of the current headlines and daily recital abuses, the government can be a source of profitable, steady business if you do your job right. Having dealt with plenty of government challenges as a flooring contractor, here are some tips for when you are tempted to blow a gasket over red tape: Win that next contract by doing better research than your competitors. Under the...

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Find the perfect installer

April 22, 2013 | Comments Off on Find the perfect installer

by David Stafford Be on the lookout for that perfect installer to make you and your client’s vision a reality. The ideal installer is 21 years old with 30 years experience, fluent in English and Spanish, with the mind of Einstein, the patience of Job, and willing to work for whatever your pay rate might be. In addition, have a crew that can be expanded from two to 20 at will, and able to go...

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Installments: Be realistic if you want a job

November 14, 2011 | Comments Off on Installments: Be realistic if you want a job

by Dave Stafford In this era of Occupy Wall Street, I take exception to the misguided protests of those who need to get a real job. You can make things better through your own hard work instead of complaining about others. I am amazed at the difference between hope and reality among job applicants. It frequently falls to the interviewer to provide that dose of reality. (more…)

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Installments: The road to bankruptcy

September 19, 2011 | Comments Off on Installments: The road to bankruptcy

by Dave Stafford No one intentionally sets out to go bankrupt, yet in every town and city— right now—there are flooring companies teetering on the edge of insolvency and one bad break away from going out of business. How can you moderate this risk as a flooring contractor, dealer, or installer? Can you turn these tough times into gaining market segment? (more…)

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Installments: Making the most of it

August 8, 2011 | Comments Off on Installments: Making the most of it

by Dave Stafford It was Monday morning in July, and I was already having an off day. So, when the phone rang and my client started screaming at me about job completion, all I could think was, “I just wish he’d shut up. It’s making my head hurt.” So I said, “Jerry, I can’t wave my magic wand through the phone, so gimme a break and calm down.” (more…)

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Installments: Specialty installation

June 16, 2011 | Comments Off on Installments: Specialty installation

by Dave Stafford “A man’s got to know his limitations,” is a line from a popular movie, and many retailers and flooring contractors would do well to heed that advice. Tens of thousands of dollars have been spent on installations that turned out to be substandard because someone was ill-equipped, untrained and unfamiliar with how to do a specific project. (more…)

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Installments: Designer, installer responsibilities

February 28, 2011 | Comments Off on Installments: Designer, installer responsibilities

by Dave Stafford There may be fireworks between the designer, architect, flooring contractor and the installer when it comes to turning a design concept into reality. When a project blows up the finger-pointing starts. (more…)

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Installments: The era of certification

January 21, 2011 | Comments Off on Installments: The era of certification

by Dave Stafford Like it or not, we are in the era of third-party certification of installers, sales personnel, inspectors and even business executives. Being in business for upwards of 25 years may seem to be enough verification of your practices but you may be losing opportunities. Here are some specific reasons to take the time to add certifications to your list of accomplishments. (more…)

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Installments: Dealing with our government agencies

December 13, 2010 | Comments Off on Installments: Dealing with our government agencies

by Dave Stafford Sooner or later in your quest for sales, you will have an opportunity to do business with a government agency. It may be on a local level, or with a state or federal government agency. Whatever the case may be, there are several key things to remember when the government is involved. (more…)

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Installments: Behind the eight ball

May 4, 2010 | Comments Off on Installments: Behind the eight ball

by Brent Fike Everyone wants an installation that happens on time and within the budget. But construction delays throughout a project do one thing: they put the flooring contractor behind the proverbial eight ball. Common mistakes One of the more common mistakes we see is not consulting or following the manufacturer’s recommendations. Manufacturers spend hours developing procedures for successful installations. Failing to follow those directions means important steps may not be performed resulting in a...

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