Al’s column: How to keep your debt in check

February 7, 2019 | Comments Off on Al’s column: How to keep your debt in check

February 4/11, 2019: Volume 34, Issue 18 By Scott Perron   During my 20s in the early 1990s I went through a very sobering financial experience along with my family that permanently etched a painful scar in my brain. Since that time, I have probably taken a more cautious than normal approach to increasing debt for fear of ever repeating that scenario. I am fortunate, however, to have learned many valuable best practices from other...

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Al’s column: Chargebacks—A thorn in retailers’ sides

January 28, 2019 | Comments Off on Al’s column: Chargebacks—A thorn in retailers’ sides

January 21/28, 2019: Volume 34, Issue 17 By Scott Perron   I want to focus on an issue that will continue to become a much bigger liability to retailers of all kinds: customer chargebacks. I have been in this industry for more than 30 years and have only had three chargebacks out of tens of thousands of sales. In two of the cases, the customer cited “materials not as agreed” and in one crazy instance...

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Al’s column: Getting to the heart of the labor shortage

January 11, 2019 | Comments Off on Al’s column: Getting to the heart of the labor shortage

January 7/14, 2019: Volume 34, Issue 16 By Paul Stuart Jr.   At the risk of sounding and being cliché, unless you live under a rock you have certainly heard about our great nation’s skilled labor shortage. However, I think all is not lost. By working together, we can explore some possible solutions. I’m going to start with a quick story: In early 2000, I was the lead installer for a middle school project in...

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Al’s column: Surface prep as easy as 1, 2, 3…4

December 21, 2018 | Comments Off on Al’s column: Surface prep as easy as 1, 2, 3…4

December 24/31, 2018: Volume 34, Issue 15 By Curtis Colegrove   There are many factors that go into a successful flooring installation project. These include selecting the appropriate floor material and applying the proper installation procedure. Equally important—but often overlooked—is careful preparation of the concrete slab. Cutting corners on this critical step can lead to problems down the road that can negatively impact the floor’s performance and shorten its lifespan. The right floor prep can...

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Al’s column: Do you know the basics of ‘basis?’

December 14, 2018 | Comments Off on Al’s column: Do you know the basics of ‘basis?’

December 10/17, 2018: Volume 34, Issue 14 By Roman Basi   When buying or selling a business, it’s vital to understand the role “basis” plays—whether it’s asset basis or stock basis—in the purchase price allocation and overall structure. Following are a few pointers on the interplay between an asset basis purchase and stock basis purchase. Buyers generally favor an asset sale for the stepped-up asset basis, an upward readjustment of value in a fixed asset...

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Al’s column: Push your RSAs, help them grow

November 30, 2018 | Comments Off on Al’s column: Push your RSAs, help them grow

November 26/December 3, 2018: Volume 34, Issue 12 By Lisbeth Calandrino   Recently I recorded a webinar on “How to grow your business while working less.” (Disclosure: The event was sponsored by FCNews and moderated by Jim Augustus Armstrong of Flooring Success Systems and an FCNews columnist. If you missed it, I can send you the link.) One of the interesting questions had to do with managers and what Armstrong called their “limiting” beliefs. To clarify, a...

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Al’s column: Success waits for those who seek change

November 19, 2018 | Comments Off on Al’s column: Success waits for those who seek change

November 12/19, 2018: Volume 34, Issue 11  By Lisbeth Calandrino   Talking with a progressive retailer in the flooring business is a breath of fresh air. Not long ago, I spoke with Ted Gregerson, owner of Abbey Carpet, Anniston, Ala. I’d heard Gregerson runs a successful shop, and I wanted to learn more. What impressed me most was his attitude: forward thinking and always looking for new ways to improve this business and his staff....

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Al’s column: What’s in your firm’s DNA?

November 2, 2018 | Comments Off on Al’s column: What’s in your firm’s DNA?

October 29/November 5, 2018: Volume 34, Issue 10 By Scott Perron   Soon to be 53, I find myself in the third season of my “business career.” In the first 15 years I was an independent retailer, followed by four years on the corporate side of the industry. In this latest round we have two business models: one focusing on supplying professional customers, while the other works on the shop-at-home/business space. During these last 20-plus...

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Al’s column: Are you due for a brand makeover?

October 22, 2018 | Comments Off on Al’s column: Are you due for a brand makeover?

October 15/22, 2018: Volume 34, Issue 9 By Lisbeth Calandrino   Remember when it was good enough to call yourself a carpet store? Over the past 10 years, the smart “carpet stores” finally changed their names to include other flooring types. Many went kicking and screaming, afraid they would lose their old customers only to find out their “loyal customers” were cheating on them. At no time did they consider how much business they were...

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Al’s column: It pays to motivate employees

September 24, 2018 | Comments Off on Al’s column: It pays to motivate employees

September 17/24, 2018: Volume 34, Issue 7 By Scott Perron In the many years of writing columns, I cannot remember a time when I elected to copy and paste the content of any other article. However, this one is worth repeating. “Shark Tank” entrepreneur Daymond John—who is also known for his success at FUBU—posted an article back in May about how he motivates his employees to perform at the highest level. In his words: “Many...

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