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Extolling the performance attributes of RevWood Plus

“Wood without compromise.” That’s the overarching tagline and driving philosophy behind Mohawk’s new RevWood Plus collection—the step-up product to the entry-level RevWood line.

In developing RevWood Plus—an offering loaded with bells and whistles designed to boost performance attributes for end users and profits for dealers—Mohawk took into account the challenge active families face when evaluating wood flooring as an option for their homes. Compared to solid wood flooring, RevWood Plus aims to provide the solution for homeowners seeking stylish wood options that can perfectly accent any room design—all while meeting expectations that it will withstand the wear and tear active families place on their flooring.

“RevWood Plus is the premium offering in the line while RevWood is the opening price point,” Angela Duke, director of brand marketing, Mohawk Industries, explained. “It has more premium visuals, longer/wider planks and more textures, while RevWood features more of the commodity-type visuals. However, both brands feature state-of-the-art technology and are made in the U.S.”

Mohawk created RevWood Plus to deliverthe look and feel of authentic wood but providethe toughness and durability associated withlaminate flooring. The product boasts the abilityto keep spills, accidents and tracked-in stainmakers on the surface for quick and easy cleanup. What’s more, it is billed as a waterproof flooring system that’s scratch resistant.

Several distinct attributes of RevWood Plus work in conjunction to form what Mohawk calls a complete waterproof system. From the Uniclic MultiFit locking system to Mo- hawk’s GenuEdge pressed beveled edge and HydroSeal perimeter coating, these innovations are designed to trap liquids on the surface of the floor, thereby preventing damage to the core. The waterproof seal is so reliable, according to Mohawk, that consumers can even regularly wet mop a RevWood Plus floor—something unheard of with traditional laminate floors.

“With RevWood Plus, we have taken performance to the next level,” Duke said. “The combination of HydroSeal, GenuEdge bevel technology and the Uniclic glueless locking system—which keeps water from seeping past the joints—makes a complete waterproof sys- tem. On top of that, we are able to offer All Pet Protection as well. The end result is a product that’s much easier for the consumer to maintain.”

Mike Fleming, owner of Seattle-based Carpet Liquidators, has only had the product for about three months. But he likes what he’s seeing so far. “The waterproof story is a great feature for customers to do a trade-up sale in laminate vs. the [cheaper] competition in laminate,” he said.

And thanks to RevWood Plus’ environmentally friendly construction, it’s also a product that allows the homeowner to sleep easier—literally. “RevWood Plus products are low in VOCs, so it contributes to good indoor air quality as well,” Duke stated.

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RevWood—what’s it all about?

A whole new spin on traditional wood flooring

By Reginald Tucker

 

A revolutionary engineered flooring product that combines the look and feel of authentic wood with the tenacity of laminate. That’s how Mohawk Industries describes its new RevWood and RevWood Plus lines—a pair of collections tailored for consumers who desire the aesthetics real hard- wood offers without the hefty price tag associated with high-end wood or the limitations associated with natural wood products.

In essence, RevWood is billed as a revolutionary wood flooring (hence the “Rev” in “RevWood”) that’s built to withstand the rigors of today’s active households. The product, which features a laminate decorative layer bonded to an HDF engineered core, is designed to resist stains, scratches and dents while still rendering a realistic hardwood visual. While RevWood does not usher in an entirely new flooring category unto its own, the positioning of the product is intended to challenge typical consumer notions of how they perceive traditional laminate flooring products and engineered hardwood flooring.

Back in early 2017, Mohawk conducted extensive consumer research—including targeted focus groups and surveys—to determine how shoppers discern the differences between the various hard surface flooring products available today. The company also wanted to find out what factors consumers consider when making their final selections.

“Specifically, we wanted to know what they thought about wood, vinyl and laminate products,” said Angela Duke, director of brand marketing, Mohawk. “We learned from consumers that their shopping experience can be very complex and frustrating. Our main goal is to make shopping for flooring very easy and simple to understand, and that’s precisely what we’re doing with the launch of RevWood and RevWood Plus.”

Consumers who participated in Mohawk’s focus groups reviewed samples of laminate, vinyl and wood planks, and they were asked how they would categorize each product. The results, according to Duke, were enlightening. “In the consumers’ minds, they put a natural divide between vinyl and wood—there’s really no middle ground here. But when they

looked at the solid wood, engineered wood and laminated wood samples, consumers put them all in the same group.”

Based on those findings, Mohawk saw an opportunity—and seized it. “We capitalized on what we learned, and that led to the creation of the RevWood and RevWood Plus brands,” Duke explained. “We know consumers understand there’s prestige in hardwood, but they also have a hard time justifying paying a lot of money for a solid hardwood floor—nature’s ‘gold’ standard. It represents the highest quality in the mind of the consumers, but it’s also the highest cost. But wood is not as durable or scratch resistant as laminate, so consumers don’t get all the benefits.”

Making the mental leap from laminate to hardwood was not as difficult for consumers, Duke argues, because of the way Mohawk’s laminate products are constructed. “Our laminate products are mostly made up of wood,” she noted. “It wasn’t a big challenge for us to put laminate and engineered wood in the same category because the consumer automatically did that for us.”

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Xpress Global Systems opens new service center

Chattanooga, Tenn.–Xpress Global Systems, LLC (XGS) has opened a new, 68,500-square-foot service center in Lakeland, Fla. According to Darrel Harris, CEO, the new facility allows XGS to more efficiently service a greater footprint in Florida.

“Analysis showed us that a much larger, more modern facility in Lakeland would provide better service to our valued customers and allow us to improve efficiencies,” Harris stated. “The Lakeland facility fits well with our expansion plans in the Florida market and beyond.”

XGS, which began in 1986 as a long-haul shipper for the carpet industry, employs more than 600 people across 31 facilities around the U.S. With decades of experience serving the transportation needs of the floor covering industry, XGS has a long track record of success in handling a wide range of products, including carpet, hardwood, laminate, vinyl, tile and area rugs.

“XGS remains committed to efficiency and growth in 2018 and beyond,” Harris added. “We are happy to add the Lakeland facility to our portfolio.”

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Laminate: Latest on-trend looks designed to entice dealers

June 11/18, 2018: Volume 33, Issue 26

By Reginald Tucker  

 

All the excitement swirling around the LVT, WPC and rigid core craze is giving competing hard surface categories a run for their money. But laminate suppliers are not sitting idly by; many are fighting back against some of these trendy products by leveraging laminate flooring’s well-known aesthetic attributes.

“Laminate and other categories have been under pressure from LVT, WPC, SPC and probably another 10 versions of multi-layered plastic products,” said Derek Welbourn, CEO of Inhaus. “However, what we see is laminate holding its own and continuing to grow. The key reason is value. And when you start to add high-definition digital printing, textured surfaces and even embossed-in-register textures in different depths and gloss, the result is a highly compelling and exciting visual that other categories of flooring have trouble competing with laminate. What’s more, you can provide all of this at a competitive cost. The value is very exciting.”

Other industry observers agree laminate looks have been elevated to new heights.  “Laminate designs over the last couple of years have really evolved from what we’ve seen in years past,” said Adam Ward, senior director of wood and laminate, Mohawk Industries. “The level of realism you can get in a laminate product still beats what you see in other categories such as ceramic, LVT and rigid core products.”

In Mohawk’s case, Ward attributes the advances in laminate visuals to the design papers used—plus the four-color process the company utilizes in achieving realistic looks. “The level of pressing detail and registered embossing combined with our in-house design really takes it to another level,” he explained. “It’s why we position the category as RevWood over laminate because the things we do from a visual perspective combined with our waterproof story. It has really elevated the category over some of those other imitations you see on the market.”

Mohawk’s top-selling laminate lines include: Antique Craft, a 9½-inch-wide x

7-foot-long plank that plays on the growth of the wider/longer trend in hardwood. Another big mover is the Elderwood collection, a 7½-inch-wide product that replicates a sawn-face oak look. Colossia, a big seller in Mohawk’s Quick-Step line, also plays to the longer/wider craze, offering what Ward calls a “nice urban look” in a variety of fashion-forward colors.

“With Antique Craft we offer a very realistic design and texture combined with beveling for that ultra-wide plank look,” Ward said. “This is a look that would be much more expensive in a true hardwood product. It has really resonated with customers.”

Other major suppliers are also stepping up their game in the aesthetic department. CFL Flooring, for instance, cites growing interest in its signature Atroguard laminate line as a result of the investments the company has made in technology. “From a design standpoint, Atroguard puts a tremendous amount of effort in developing in-house stunning design visuals, using the specifics of laminate to really bring out something special,” said Barron Frith, president, Atroguard North America. “That includes playing around with varying lengths or random widths within one box or developing designs from different wood species used within a particular product.”

The structure of the surface is also key to developing realistic, eye-catching visuals, Frith noted. Laminate, he said, has the advantage of being able to make much deeper textures than resilient categories, including handscraped or embossed-in-register real wood surface structure. “Our biggest advantage is the number of unique visuals we offer within a given floor, making it very realistic and hard to see repeats once the floor is installed as opposed to vinyl or WPC floors for which this is technically more difficult to achieve.”

Improved visual characteristics are also driving sales of Shaw Floors-branded laminate. Among its most popular laminate collections are Pinnacle Port and Designer Mix. Pinnacle Port, which features light scraping to convey a natural texture, combines the beauty of wood visuals with the company’s Repel water-resist technology. Another standout product is Alloy, a sophisticated, gray-tone wood look. “Its on-trend design and three-color visual variation, combined with the features of our Designer Mix product line, make it a standout in laminate,” said Drew Hash, vice president of hard surface portfolio management. “Retailers love that both collections give consumers eye-catching visuals and lasting durability.”

Designer Mix, which boasts 12mm planks and embossed-in-register visuals, is part of Shaw Floors’ Mixed Width collection. The line, according to Hash, offers consumers three variations of plank widths in a single box, thereby allowing them to design the overall look of their spaces for a personalized touch.

Just like the real thing

It should come as no surprise that many of the top-selling laminate lines are replications of real wood floors. Case in point is Mannington’s award-winning Restoration collection, which generated double-digit sales increases last year, according to Dan Natkin, vice president of hardwood and laminate. Among the most popular visuals in the line, he noted, are Arcadia, Hillside Hickory and Fairhaven. “All are light rustic visuals with phenomenal realism.”

Looking north across the U.S. border, Satin Flooring is seeing impressive sales of lines such as terra—hands down its best-selling pattern across all regions, according to Dennis Mohn, U.S. director of sales. He also cited popular tones such as warm gray, mystic gray and driftwood.

To render these realistic wood tones, Satin Flooring employs high-tech embossing techniques. “We offer on-trend colors, including tried-and-true hues like terra, with sought-after finishes,” Mohn explained. “Authentic embossed features contrasting depths and the pores follow the grain of the decor, meaning they flawlessly mimic the character of natural wood.”

Laminates’ improved visuals, as it turns out, do more than dazzle consumers. They also pave the way for retailers to trade up consumers to better-performing, higher-margin items. “What we’ve been able to do with these new products is bring retailers back to the laminate category where it might not have necessarily been there in years past,” Mohawk’s Ward said. “Our RevWood products are really giving retailers a reason to move the customer up from a cheaper laminate they may have looked at in the past.”

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Laminate: Do moisture-resistant claims hold water?

Observers debate merits of overplaying the ‘waterproof’ card

April 16/23, 2018: Volume 33, Issue 22

By Reginald Tucker

 

The excitement surrounding laminate flooring of late is a testament to the strides the segment has made both in terms of visuals and performance. Much attention has been focused on the latter, particularly enhancements and coreboard treatments designed to increase the product’s ability to withstand moisture penetration and/or water damage.

But that begs the question, “Do moisture-resistant coreboard claims hold water?” (Pardon the pun.) Viewpoints among some industry observers are mixed.

“We are very skeptical,” said Ben Case, manager of the Carpet Collection, Lockport, N.Y. “However, we have done no independent testing to prove it.”

When it comes to touting flooring with waterproof properties, Case said he is more confident in WPC and SPC. (He also prefers the visuals currently available in those categories vs. what’s shown in laminate.) However, he said, “We will continue to offer moisture-resistant laminate options to see where trends may take us in the coming years.”

Other dealers embrace the emphasis on laminates’ so-called new and improved water-resistant attributes. Eric Mondragon, hard surface buyer, R.C. Willey, based in Salt Lake City, believes laminate manufacturers have taken the category’s performance to the proverbial next level—specifically with respect to resistance to moisture. “Companies like Mohawk and Quick-Step have really stepped it up.”

To suppliers’ credit, investments are being made in product development as it pertains to moisture resistance. “Most laminate is significantly moisture resistant, with multiple manufacturers developing new technologies to make the product nearly impervious to liquids,” said Dan Natkin, vice president, wood and laminate, Mannington. He cited the company’s SpillShield technology, which is featured on the company’s signature Restoration collection.

At the same time, Natkin cautions against overselling the technology’s attributes; the innovation, he notes, aims to address everyday spills—not catastrophic events such as floods. “What we talk about are the real-life things that happen in the home. Historically speaking, if you have a traumatic flooring event in your house, the flooring is going to get replaced no matter what.”

Other suppliers are also investing in technologies to repel water. CFL, which introduced its AtroGuard water-resistant laminate line several years ago, believes the technology has come a long way. “It’s not 100% waterproof, but it has advantages the resilient category doesn’t have,” said Thomas Baert, president. “It’s also good for bathrooms, kitchens, etc., meaning homeowners can wet-mop it. It has been proven on the market now for more than three years, and it is one of our best sellers.”

Mannington and CFL are not the only manufacturers backing claims that support the category’s improved resistance to moisture and water damage. “We believe it is helpful for the category,” said Derek Welbourn, CEO of Inhaus. “Ever since the change in core construction from particleboard to high-density fiberboard in the 1990s, laminate has stood up well to moisture. But through new innovations, this feature has been enhanced.”

At the same time, Welbourn advises retailers to exercise caution. “Laminate is still a wood-based product and it’s important that we don’t oversell these features and disappoint consumers. If a company tries to sell a laminate as being impervious to water, we need to ask the question, ‘Can you install it in a shower or a steam room?’ If the answer is no, I would question the waterproof claims.

Managing expectations
Reported overstatement of the product’s capabilities—something that negatively impacted the segment’s reputation in its early days in the U.S. 20 years ago—is a growing concern for some industry observers. Back then it was about overselling the product’s resistance to dents and scratching, leading some to suggest it was virtually indestructible. Today, it’s mostly about managing consumer expectations when it comes to claims about moisture resistance.

“I can’t speak for other manufacturers, but Shaw is not going to make claims on a product that could ultimately disappoint the consumer,” said Drew Hash, vice president, hard surface product/category management. “We choose to be more conservative in our approach.”

Roger Farabee, senior vice president, laminate and hardwood, Mohawk Industries, also warns against the dangers of misleading consumers about moisture resistance. It’s critical, he noted, to remind dealers that not all products are created equal. “Based on some of the testing we’ve done, some of the products do not live up to the claims they make. The question becomes, does it create significant consumer dissatisfaction and potential blowback for the category? That remains to be seen.”

As Farabee sees it, many laminate manufacturers and marketers are focusing their efforts on how to minimize visible damage from water incursion at the edge of the products as opposed to the tongue and groove area. Some, he notes, have been introducing coreboards that are less susceptible to swelling. The problem is, he explained, the majority aren’t concentrating on improving water resistance at the joints—those areas where water can seep in and wreak havoc on the panels or, worse, make its way under the planks where it can cause other issues like subfloor damage or mold growth.

For its part, Mohawk said it has developed products that are far more moisture resistant than laminate floors made many years ago. “We have personally developed technologies that enable us to make some moisture-resistant claims far beyond what everybody else could,” Farabee stated. “We’ve had these products out in the market for more than two years now, and it has given us a position where we can go head to head with one of the No. 1 attributes that LVT and rigid core floors have been talking about for the last several years.

Not to be outdone, companies like Uniboard have upped the ante in the area of moisture resistance. As one of the biggest producers of panels in North America, the company also controls the fiber species and the resin recipe of the boards—all of which helps prevent swelling and adds dimensional stability. By focusing on its core competencies in HDF coreboard manufacturing, Uniboard is looking to leverage its strengths in water-resistant board development.

“We are an integrated company, so we manufacture the core to our specifications,” said Don Raymond, vice president, sales and marketing. “Other boards swell and pull apart; our boards have stronger integrity. We’ve designed the core to meet the highest specification in the marketplace in terms of swelling, moisture resistance and performance. Other companies have to buy the technology on the open market.”

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Laminate: State of the industry—Segment thrives despite impact of WPC, LVT

March 5/12, 2018: Volume 33, Issue 19

By Reginald Tucker

 

For all the talk about laminate’s demise in the face of intensifying pressure from competing hard surface categories, the now-mature product segment is proving it has staying power. Ongoing innovations in the form of dramatically improved resistance to moisture, ultra-realistic replications of natural materials like wood and stone, and upgrades in surface texture and product performance are keeping the segment in the spotlight.

While the laminate flooring category has certainly ceded some market share to red-hot products such as WPC, SPC and LVT, the fact remains it is still a viable option since its official entry into the U.S. marketplace more than 20 years ago. “As manufacturers, it’s our job to remind people of the incredible benefits laminate flooring offers,” said Roger Farabee, senior vice president, laminate and hardwood, Mohawk Industries. “We’re asking consumers to take another look at the product category and great visuals and performance it offers. They can now have a premium wood look without any compromise. At Mohawk we are still very bullish about the product.”

Farabee is not alone in his assessment of the product’s capabilities. Dan Natkin, vice president, wood and laminate, Mannington, attests to both the category’s long history and reputation for durability, as well as the newfound focus on waterproof attributes. “In some cases, we’ve lost sight of what makes laminate great—phenomenal realism, all bio-based, superior indentation and scratch resistance, and the fact the vast majority is made in the USA. Most laminate is significantly moisture resistant as well, with multiple manufacturers developing new technologies to make the product nearly impervious to liquids.”

Other proponents are bullish on the category’s current position in the marketplace. “I think the laminate flooring industry is in a good place,” said Derek Welbourn, CEO, Inhaus. “It continues to enhance its core value proposition, which is a great-looking floor at a leading price point that won’t let you down on performance. We see continued evolution in terms of design and features that are creating some amazing looks and furthering the value proposition of laminate.”

Travis Bass, executive vice president, Swiss Krono, also sees the laminate flooring category moving toward better visuals, deeper textures and innovative products. This provides an opportunity, he said, to continue educating the consumer—via retail exposure and industry associations such as NALFA—about the benefits of laminate. “It’s a wood-based product with the look and feel of solid hardwood, but with less maintenance and more durability,” he noted. “It’s easier to install and offers a much healthier, sustainable environmental impact than many competing products.”

Despite all these benefits and attributes, the category is not without its challenges. Reported overstatement of the product’s capabilities—something that negatively impacted the segment’s reputation in its early days in the U.S. 20 years ago—is a growing concern for some industry observers. Back then it was about overselling the product’s resistance to dents and scratching, leading some to suggest it was virtually bulletproof. Today, it’s mostly about managing consumer expectations when it comes to claims about moisture resistance.

“I can’t speak for other manufacturers, but Shaw is not going to make claims on a product that could ultimately disappoint the consumer,” said Drew Hash, vice president, hard surface product/category management. “We choose to be more conservative in our approach.”

For executives like Barron Frith, president, CFL North America, the attributes must square with a particular manufacturer’s marketing claims. “We have been big believers in water-resistant laminate since we launched our Atroguard line in 2013. No doubt the water-resistant feature is the future of the laminate category and will leave less space for regular laminates. Many big players are entering this market, at the same time leading everyone to push further marketing claims about being ‘waterproof’ as opposed to ‘water resistant,’ causing confusion about the performance of the product.”

Mohawk’s Farabee also warns against the dangers of misleading consumers about moisture resistance. It’s critical, he noted, to remind dealers that not all products are created equal. “Based on some of the testing we’ve done, some of the products do not live up to the claims they make. The question becomes, does it create significant consumer dissatisfaction and potential blowback for the category? That remains to be seen.”

What Farabee can say for sure is many companies are focusing on how to minimize any visible damage from water incursion at the edge of the products as opposed to the tongue and groove area. “Most of them have been introducing lower-swell coreboards, which will help that problem overtime, but the one we worry about—which is also an issue with floating vinyl—is the majority aren’t doing anything with their joint systems. And while they may have minimized damage through topical moisture on the edges of the plank, you still have moisture penetrating the joints and creating issues under the floor.”

For its part, Mohawk said it has developed products that are far more moisture resistant than laminate floors made many years ago. So much so that “we have personally developed technologies that enable us to make some moisture-resistant claims far beyond what everybody else could. We’ve had these products out in the market for more than two years now, and it has given us a position in the market where we can go head to head with one of the No. 1 attributes that LVT and rigid core have been talking about for the last several years.”

While some companies remain cautious about specious product claims, other major suppliers welcome all the hoopla surrounding waterproof/water-resistant marketing. “We believe it is helpful for the category,” Inhaus’ Welbourn stated. “Ever since the change in core construction from particleboard to high-density fiberboard in the 1990s, laminate has stood up well to moisture. But through new innovations, this feature has been enhanced. However, laminate is still a wood-based product and it’s important that we don’t oversell these features and disappoint consumers. If a company tries to sell a laminate as being impervious to water, we need to ask the question, ‘Can you install it in a shower or a steam room?’ If the answer is no, I would question the waterproof statement.”

Mannington’s Natkin also sees benefits in touting the category’s water-resistant attributes. “Realistically, laminate is already one of the highest performing product categories given its resistance to indentation and scratching, as well as the ease of installation. Water resistance is the icing on the cake.”

CFL is also embracing the renewed focus on the product’s performance attributes. “Water-resistant laminate is far from new for CFL,” Frith stated. “The bulletproof reputation has proven to be a big positive for us since we launched Atroguard more than four years ago. When consumers started shifting toward more waterproof vinyl categories, they did so without really realizing they were accepting a product that was inferior in terms of scratch resistance. No special coatings on vinyl flooring currently on the market come near the performance of a laminate in terms of scratch resistance.”

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Surfaces Laminate Coverage: Suppliers look to cash in on waterproof craze

February 5/12, 2018: Volume 33, Issue 17

By Reginald Tucker

 

Water, water everywhere. Some of the laminate booth spaces at Surfaces this year looked more like aquariums than traditional room vignettes with all the fish tanks and waterfalls touting the products’ enhanced water-resistant or waterproof capabilities. It’s a trend that manufacturers are looking to leverage. Case in point is Mohawk, which has revamped the way it is marketing its family of laminate brands, including Quick-Step (see feature story on page 14). The focus on waterproof/resistance capabilities, some suppliers say, reflects the product’s evolution in recent years.

“We’re relaunching our laminate lines under RevWoods—short for revolutionary wood flooring—with All Pet Protection, meaning our technology keeps the water on top of the surface without seeping through,” said Angela Duke, senior brand manager, hard surface. “I’ve walked the show and seen a lot of push for water resistance. The difference with our product is we’re calling it waterproof. And what makes ours waterproof is three technologies: beveled edge plus the Uniclic locking system and a HydroSseal on top. There are three technologies working together. It’s the same technology featured on Quick-Step NatureTEK laminate.”

Mannington is also playing up the category’s water-resistant attributes via its SpillShield technology. Featured on its signature Restoration collection, the innovation aims to address everyday spills, wear and tear—not catastrophic events such as floods. “What we talk about are the real-life things that happen in the home,” said Dan Natkin, vice president, hardwood and laminate. “The industry has made a complete, blown-out-of-proportion claim. The industry has gone to a single-attribute selling: fill this hall with water right now and no flooring will be damaged. If you have a traumatic flooring event in your house, the flooring is going to get replaced no matter what. In most states that’s the law.”

SpillShield, which was recently recognized as being one of the 30 most innovative products that can be used in the kitchen and bathroom, comes with a 72-hour guarantee that standing water won’t damage the floor. “We designed our products to withstand the everyday accidents—water from the ice maker, dog water bowl, spilled milk, etc.,” Natkin said. “We’ve developed technology to resist all that and we’ve put a warranty behind it. In one year we’ve had one claim—and that’s millions and millions of square feet.”

For Mannington, it’s not just about repelling water. “We focus on all the performance attributes, not just moisture protection—indentation resistance,” Natkin said.

Other suppliers are also investing in technologies to bolster the category’s resistance to moisture and water damage. CFL, which introduced its AtroGuard water-resistant laminate line several years ago, believes the technology has come a long way. “It’s not 100% waterproof, but it has advantages the resilient category doesn’t have,” said Thomas Baert, president. “It’s also good for bathrooms, kitchens, etc., meaning homeowners can wet-mop it. It has been proven on the market now for more than three years, and is one of our best sellers.”

Design enhancements
Laminate suppliers are not only making strides in terms of performance. They are also improving visuals, especially with respect to replicating natural materials such as wood.

Inhaus took the wraps off its Classic Estate collection, which features traditional, open-grained flooring patterns derived from real wood recovered from historic barns located in rural Pennsylvania. According to Derek Welbourn, CEO, “Inhaus designers sought out and salvaged these unique timbers and created a collection with distinctive character and subtle beauty that only time and history can create.” Other noteworthy additions to the line include Eden, a classic European oak wide plank look; Fruitvale, which features knots and worm holes; and Parkwood, a dark stain plank with bamboo-like graining.

Mannington launched three new products to its Restoration collection: palace plank and palace chevron, which play on popular shapes like herringbone seen in hardwood. “What’s cool about these patterns is you can do a chevron in one area of the house, come in with a plank in another area for a customized effect,” Natkin explained.

RevWoods launched in three new styles reflecting the popular wider/longer trend. “We’re duplicating some of the same looks we’re showing on the hardwood side,” Duke explained. “The trend toward wider and longer is still strong, as new homes feature open spaces.”

Although Quick-Step features the same underlying construction, the designs and patterns will differ from the Mohawk brand. “With Quick-Step being in the Mohawk family, we wanted to simplify the process,” Duke explained. “In the past we’ve gone with two different brands and different technologies and people were confused by that. Now we’re going to market and saying we have the same technology, just different brands. And that ties in the Quick-Step brand with the Mohawk brand. However, the brands will be differentiated by design. Mohawk will be targeted toward the higher end consumer.”

Swiss Krono also display its expertise in the category, drawing on the company’s manufacturing capabilities and strengths in all facets of laminate production. “We’re making investments in designs, textures and moisture-resistant products,” said Travis Bass, executive vice president. “We are also adding higher value product manufacturing capacity to reflect the shift in consumer demand.”

Not to be outdone, Uniboard displayed its expertise in the laminate flooring category with 16 new styles and designs. This is much to the delight of distributor partners like Stephane Leveille, president, Tapis Beaver, “We sold about $1 million or more worth of product. The quality are the visuals are very good.”

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Mohawk’s paradigm shift

Change in laminate brand marketing strategy reflects product’s evolution

February 5/12, 2018: Volume 33, Issue 17

By Reginald Tucker

 

After conducting extensive consumer research, Mohawk has decided to dramatically alter the way it markets its laminate flooring product offerings at retail. In a nutshell, laminate products previously positioned under the “laminate” banner will now be labeled RevWood—although the core construction of the product has not changed. Ditto for the company’s Quick-Step division, which will now market its laminate lines under the NatureTEK banner in a separate marketing initiative.

FCNews looks at the specifics of the respective changes and enhancements:

Same but different
With LVT, WPC and rigid core flooring continuing to nip at laminates’ heels, Mohawk is exploring ways to keep some of the focus on laminate. How? By not referring to the category—which is still based on traditional HDF core plus melamine-infused designer paper construction. The move, according to the company, is designed to make consumers rethink the hardwood category.

“RevWood is for people who desire the beauty of wood floors without compromising performance,” said Gary Lanser, president, Mohawk hardwood and laminate. “The vintage allure and incredible hardwood realism of RevWood Plus looks and stays gorgeous no matter what your family throws at it.”

All in the messaging
Mohawk laminate marketing and promotional collateral, including merchandisers and displays, will now carry the header: “RevWood Plus: Wood Without Compromise.” According to Mohawk, this is designed to correlate to the way some consumers view laminate flooring today.

“In a study we conducted, consumers ranked RevWood and TrueTEK [the new Quick-Step laminate brand] right up there with real wood,” Lanser stated. “In the consumer’s mind, solid wood flooring is still the gold standard, but now you have all these other hybrid products crossing lines. The fact is, whether it’s our real wood products vs. NatureTEK, once it goes down, the customer has no idea which one is real wood vs. a laminate. It’s hard to differentiate just by sight.”

Takes a licking…
According to Lanser, RevWood planks offer impressive, reliable durability that resists stains, scratches and dents and is 100% waterproof. That means spills, accidents and tracked-in stain-makers are kept on the surface for quick, easy cleanup thanks to Uniclic MultiFit technology. RevWood Plus also features All Pet Protection & Warranty covering all pets, all accidents, all the time.

“As a leader in the flooring industry, retailers can trust Mohawk to take our products to the next level in the coming years,” said Karen Mendelsohn, senior vice president of marketing.

 

What’s in a name?
In much the same way that Mohawk-branded laminate flooring is taking on a new identity, the company’s Quick-Step-branded laminate product

s are undergoing a big change. Henceforth, Quick-Step laminate offerings will now fall under the NatureTEK banner. (This is in keeping with the division’s decision to promote its previous Q-Wood offerings as TrueTEK products, and its luxury vinyl products—launched in 2016—as EnduraTEK (formerly Quick-Step LVF).

Billed as the new face of performance in flooring, Quick-Step TEK is built for people with active lifestyles. “From resilient to laminate to engineered hardwood, we have TEK covered,” Lanser said. “Our TEK products are a leap forward in providing customers simplicity in their hard surface purchase journeys along with bringing them what they want.”

Form plus function
Mohawk executives are confident in the ability of its new laminate offerings to not only stand the test of time but also dazzle consumers via realistic visuals.

Quick-Step’s NatureTEK Plus line, which features a waterproof laminate wood construction, combines Mohawk’s patented Uniclic Locking System, GenuEdge beveled technology and innovative HydroSeal coating. So NatureTEK Plus withstands everyday spills and wet mopping while also resisting fading, scratches and stains.

“In 10 years we expect these floors will look the same as they did when they were first installed,” Lanser stated. “The realism of NatureTEK and RevWoods is incredible, and the moisture resistance is incredible. We’ve put down millions of square feet of product; when there are spills the water doesn’t leak through. We’ve done a lot of real-world testing that bears this out.”

First impressions
Distributors on hand for the official rollout of the NatureTEK at Surfaces 2018 were impressed with the realism of the visuals as well as they performance story. They also embraced the new marketing strategy.

“This is good stuff,” said Keith Slobodien, president, Apollo Distributing, a top 20 wholesaler. “Laminate has become secondary to wood in terms of prestige and waterproof capabilities. By focusing on TEK—whether it’s vinyl, wood or laminate—it’s probably a better overall product positioning.”

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Laminate: Advancements spark innovation in form, function

January 8/15, 2018: Volume 33, Issue 15

By Reginald Tucker

 

In a mature flooring segment such as laminate, one might not expect to see groundbreaking advances emerge with regularity. However, suppliers point to several recent and developing innovations that stand to build on an already durable, fashionable and desirable product.

“Innovation is always key to business and we have seen a lot of changes in the past years to laminate (i.e., water resistance and enhanced design) and composite product (new categories and product features),” said Derek Welbourn, CEO, Inhaus. “We expect this to continue at an even faster rate in 2018 and beyond.”

Other industry executives share that view. Dan Natkin, vice president, hardwood and laminate at Mannington, and president of the North American Laminate Flooring Association (NALFA), sees the industry continuing to invest millions of dollars in the production of laminate flooring in support of strong demand. “There have been significant innovations in the category, including water-resistant coreboard technologies, improved visuals and different surface treatments. “It’s not the laminate flooring of 20 years ago.”

In Mannington’s case, some of those innovations are evident in new technologies designed to repel moisture in places where laminate coreboards are most vulnerable: at the tongue and groove areas and along the edge seams. Its new technology—SpillShield—is a factory-applied, moisture-resistant coating exclusively available on its Restoration Collection of laminate floors. It is designed to protect customers’ floors from everyday spills and messes by resisting moisture. “Floors protected by SpillShield will not be damaged by ordinary spills and pet messes that are removed within 72 hours,” Natkin stated.

Mannington is not alone in the fight to improve laminate flooring’s chances against water incursion. Shaw Floors recently rolled out its Repel line of laminate flooring, which is designed to stand up to the toughest household conditions, including spills. “The biggest innovation within the category is centered on the advancements in water-resistant technology,” said Drew Hash, vice president, hard surface. “Our Repel laminate collection features beautiful styling and superior scratch-, stain-, fade- and water-resistant performance attributes, making it a great investment for retailers and consumers interested in high-end laminate products.”

Laminate manufacturers are not just “talking the talk” when it comes to improving the product in terms of both form and function. Many are pumping resources, capital and manpower into both new and existing facilities. Case in point: In 2017, Swiss Krono broke ground on a $200 million laminate and coreboard facility in Barnwell, S.C. That investment comes on the heels of several multi-million-dollar cash infusions made over the past few years.

“Customers are continuing to demand products produced in the U.S., and in response we are adding higher value product manufacturing capacity,” said Erik Christensen, president and CEO. “We will continue to shift our domestic product mix to higher value products, and as a result we anticipate overall growth of around 10%.”

Mohawk is another company that’s literally banking on laminate’s success. “We have invested heavily in a new laminate facility in Thomasville, N.C., which makes some of the most realistic product on the market,” said Gary Lanser, president, laminate and hardwood.  “These investments will increase our laminate capacity as we continue to grow and extend our leadership position in the category.”

Suppliers’ commitment to the advancement of the category is not overlooked by its retail partners. For San Jose, Calif.-based Conklin Bros., which adopted the Mohawk laminate line over a lower-end product some time ago, the decision was a no-brainer. “At one time we brought in some inexpensive laminates and sold them for a while, but our customer base wanted the Mohawk product,” said Rick Oderio, owner. “Since then we have literally sold miles and miles of Mohawk laminate flooring.”

On the horizon
As suppliers look deeper into 2018 and beyond, they predict continued innovation across the category—albeit at a marginally slower clip. “The product mix in laminate is expanding to include more high-end products with enhanced realistic visuals, thicker coreboard and increased durability,” said Roger Farabee, senior vice president, laminate and hardwood, Mohawk. “Today’s consumers expect affordable laminate floors but refuse to sacrifice quality, style and design.”

But that also means the industry must take a more proactive role in educating the consumer on the different types of products entering the market—especially in light of stiff competition from alternative categories. As Shaw’s Hash explained: “The broad range of products available within the laminate market can create misconceptions for this product category, making it increasingly important for manufacturers and flooring retailers to be able to effectively communicate the benefits and attributes of each product line and how it does or doesn’t meet a particular customer’s needs.”

Mohawk’s Farabee agreed, adding, “It’s our job to remind people of the incredible benefits this category offers. There’s a role for the laminate category to play with respect to the new products starting to emerge.”

 

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Retailers recall top intros of 2017

November 27-December 11, 2017: Volume 32, Issue 13

By Lindsay Baillie

 

FCNews asked retailers to name the top flooring introductions of 2017. It should come as no surprise that the responses covered a broad range of products across the spectrum—LVT/WPC, wood, laminate and carpet. Some of the products identified were updated designs and looks from intros of 2016, while others were completely new launches.

Following is an overview of the new products that stood out in 2017: