Dalton—The World Floor Covering Association (WFCA) released a new “Tuesday Tips” this week. In the series, WFCA experts presents short video tips for improving customer service and optimizing staff performance. In the end, it’s all about understanding the importance of being 1% better than your competition.
In this week’s Tuesday Tips, the association’s Hall of Fame inductee Tom Jennings implores you to “Take Five.” Be the best performer that you can be by having the discipline to pause briefly.