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Dal-Tile launches warranty program for NTCA Five-Star Contractors

Dallas—Dal-Tile Corporation is currently launching a new program nationwide to benefit tile installers who have attained the coveted NTCA “Five-Star Contractor” level of achievement in their craft and to also benefit their customers.

Although Dal-Tile already offers strong warranties to all customers on all of its products regardless of who installs, Dal-Tile believes so strongly in the quality of workmanship offered by NTCA Five-Star Contractors that it is now choosing to provide longer warranties to customers on products that are installed by NTCA Five-Star Contractors. The new warranty program is just one more way Dal-Tile is supporting qualified, superior installers.

“Dal-Tile is now offering end users a five-year ceramic tile warranty and a 10-year warranty on porcelain products installed by a NTCA Five-Star Contractor,” said John Cousins, senior vice president, Dal-Tile Corporation. “These are outstanding warranties that no other tile manufacturer in the industry is offering to our industry’s NTCA Five-Star Contractors. The warranties apply to Daltile, Marazzi and American Olean products when installed in accordance with approved installation systems.”

Cousins added, “One of the greatest challenges for the tile industry is the shortage of qualified installers. As the industry stalwart, Dal-Tile believes in setting up our industry’s installation leaders for even greater success.  These warranties not only make today’s NTCA Five-Star Contractors’ businesses more profitable, but they incentivize other installers to earn the NTCA Five-Star Contractor designation that represents proven excellence in craftsmanship.”

Dal-Tile’s Hilary Frank will be presenting all details of the new warranty program to contractors attending the upcoming NTCA Five-Star Contractor summer meeting in Canada. Frank is a Dal-Tile Midwest regional vice president as well as a NTCA board member.

For more information, visit tile-assn.com/page/FiveStar.