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Successful dealers share their best practices

April 11/18, 2016; Volume 30, Number 21

By Ken Ryan

Retailer best practices aren’t necessarily complex or even unique for that matter. There is no “secret sauce” in the recipe for success at most retail flooring operations.

“There are simple and easy things to do that don’t cost a lot but they would cost your business a lot if you didn’t do them,” said Pami Bhullar, the director of retail development for Invista, North America, who is renowned for his retail training expertise.

Here are some examples of best practices that have proven beneficial.

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